IT Support
& IT Consulting

to Scale Your Business

At CyberStreams, we manage every aspect of your business’s IT setup. From your cybersecurity to help desk, we’ve got you covered.

Your Neighborhood IT Department

Dave Henderson
CEO

Mat Kordell
COO

Jenny Kordell
Regional Vice President

Eric Morrissette
Director of Finance

Paul Blake
Director of Service & Support

Peter Kirby
Client Success Manager

Christine Zamora
Sales & Marketing Administrator

Jam Cuadra
Accounting Admin

Hans Wesselink
Senior Service Engineer

Kris Moa
Service Engineer

Norman Hayward
Service Engineer

Tyler Chancellor
Support Engineer

Dakota Gates
Support Engineer

Jade Chandiramani
Support Engineer

Priyam Rai
Support Engineer

Austin Verna
Support Engineer

Why Businesses
Choose CyberStreams

100% Fast Response Guaranteed

CyberStreams guarantees that our Help Desk will pick up the phone within 90 seconds or we'll take $100 off your bill.

We Talk Like You Do

The CyberStreams team is trained in active listening and we avoid talking "geek speak" to our clients.

CyberStreams Protects Your Business

Your systems will be protected from ransomware and cybersecurity attacks.

90-Day Money Back Guarantee

If, for some reason you are not a raving fan of our support, we have a 90-day money back guarantee for the services you paid for.

Client Success Stories

“I've worked with CyberStreams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart.”

If You’ve Been Dealing with IT Challenges,
You’re Not Alone

Dave Henderson
CEO, CyberStreams

CyberStreams is Here to Help.

At CyberStreams, we don’t believe in compromising the integrity or safety of your IT system - no matter the circumstances. We work to make your technology serve you in the most efficient, powerful manner.

Feel like you’ve been down this road before?

Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. We’ll likely even lower your IT costs rather than raise them.

Click here to schedule a consultation or chat with our agent on this website. We’re ready to start important IT conversations with businesses just like yours.

Schedule an Appointment Today

Our Services

For one flat fee, we’ll manage all of your company’s IT support needs. You focus on running your business while we maintain peak operations for your small to mid-sized company. Rather than charging you service-by-service, problem-by-problem, we believe in providing comprehensive coverage at all times.

At CyberStreams, we understand the complex and dynamic nature of cyber threats. Our mission is to empower your business with robust security measures, ensuring peace of mind and a secure digital environment for your operations, offering comprehensive protection tailored to your business needs.

Our expert team provides tailored solutions to meet your specific needs, ensuring robust security measures are in place to protect your sensitive data. Trust us to guide you through the CMMC process, enhancing your cybersecurity posture and maintaining regulatory standards.

You need a phone system that can handle the modern demands of your business operations. Stop missing important calls and experiencing dropped connections with a fully functional VoIP system. We'll ensure you receive crystal-clear audio, no matter where you are, whenever your clients call, providing seamless communication.

Your communication setup should service today and prepare for tomorrow. At Cyberstreams, our LayerOne cabling service does just that. Using flexible communication technology and high-speed networks, we get all of your information from point A to B instantly. Don’t let data get lost between your data center and your end-users.

Do you have a cloud migration or office relocation on the horizon? Allow us to assist you in making the process as smooth and efficient as possible by managing it on your behalf. Our expertise will ensure that your next project is completed on time and strictly according to your original planned budget and schedule, with no issues after the fact.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

We enjoy piece of mind knowing that CyberStreams is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like CyberStreams does. Moving to a managed service with CyberStreams has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire CyberStreams I say ‘Go for it!’ You won’t be disappointed.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Trustworthy Partner, a Good Company With Integrity That Cares

CyberStreams is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind CyberStreams came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that CyberStreams is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit. I don’t feel that someone at CyberStreams is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. CyberStreams is a good

Kevin Truan

Kevin Truan - General Manager

Al Van Equipment SeaTac, WA

CyberStreams is a Dedicated IT Solutions Company

They are new to us at Bastyr and their dedication and care for our technology and community is palpable.

Kevin Truan

Dana Seaman - Detail-oriented

Customer Service Minded Program Administration Professional

A Decade of Dependable IT Excellence!

CyberStreams has been our IT go to for over 10 years! they work every time, and having techs like Norm and Priyam is a bonus!

Kevin Truan

Matt Gracey - Business Development

Al-Van Equip NW Inc

Fantastic Support From Norman H!

The response time was quick and the support provided was effective and fixed my problem quickly. Really appreciate this group's technical support.

Kevin Truan

Jennifer Rostenbach - Senior Sales Manager

Delivery Express

Explains things in an easy to Understand Way

Mike is great. A pleasure working with someone who has been in the tech/IT industry so long and knows what they're doing. He's so patient with a 'non-techy' person and explains things in an easy to understand way. Thank you Mike.

John Gracey

John Gracey - General Manager

Al Van Equipment SeaTac, WA

Keeps Your People and Business Up and Running

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jerremy Abbott

Co-Owner - Dutton Electric Co. Lynwood, WA

Very Responsive and a Pleasure to Work With

The level of service provided is really remarkable. I've worked with Cyber Streams for years, and our partnership is exceptional. Their strong reputation, unwavering service, and remarkable support set them apart. They provide security and value. I wholeheartedly recommend them as an IT provider; they've been instrumental in our growth, and I'm delighted with our relationship. Very responsive and just a pleasure to work with.

John Gracey

Eric Lint - Support Manager

Legacy Companies Limited

Fast Response, Reliable Systems

Since we switched to CyberStreams’ Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to CyberStreams’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then CyberStreams is worth every penny.

John Gracey

Jeremy Abbott - Co-Owner

Dutton Electric Co. Lynwood

Cyberstreams is All About Relationships

I had the opportunity to come to your office and meet you and your staff, and the one I thing noticed right away about Cyberstreams versus other companies I've worked with in the past is it felt like a relationship. It felt like I was talking to people. So many times in the IT space it can feel very cold and sterile working with your service providers - and that was just the opposite when I came into Cyberstreams.

John Gracey

Brian Canfield - CEO & Executive Director

PNAA Redmond

Reviewed on Clutch:

Top IT Services & Cybersecurity Company

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The AI Arms Race: Enter Generative AI

The AI Arms Race: Enter Generative AI

March 13, 20255 min read

Generative AI has rapidly emerged as one of the most talked-about technological innovations of our time. Whether you're scrolling through social media, reading an article, or listening to music, there's a good chance that generative AI has played a role in crafting some of the content you encounter. Unlike traditional AI, which is designed to process and analyze data, generative AI has the ability to create entirely new content from scratch—whether it's text, images, audio, or even video. This leap forward is powered by deep learning models that mimic how our brains process information, resulting in content that is so sophisticated it’s often hard to tell whether it was created by a human or a machine.

At the heart of generative AI are large language models (LLMs), such as the ones that power ChatGPT, which produce text and code, and diffusion models that generate visuals or soundtracks. The giants of the tech industry—OpenAI, Google, Microsoft, Meta, and others—have entered the arena, launching both open- and closed-source versions of these tools. The breakthrough moment? November 30, 2022, when OpenAI released ChatGPT. The chatbot, which mimics human conversation with striking accuracy, sparked a frenzy in the tech world. Since then, the race has been on. Copilots are being integrated into workflows, and AI-powered search engines are transforming how we interact with information.

What Generative AI Is Doing Right Now

So, what’s generative AI actually up to? Well, it’s creating a broad spectrum of content. From drafting emails and social media posts to composing music and writing articles, it’s taking over creative tasks that were once reserved for humans. Even in software development, generative AI is beginning to play a role by generating code. The technology is improving rapidly, with applications cropping up across industries like marketing, education, and healthcare. Some experts, such as those at Forrester, predict that generative AI could fundamentally change the web as we know it. Instead of Googling for information, users may soon be interacting with AI chatbots that answer questions in a more personalized, conversational manner.

As generative AI advances, it’s clear that it holds enormous potential. But, like any powerful tool, it has its darker side.

The Dark Side: Cybercriminals Are All Over Generative AI

While businesses and creators are embracing the benefits of generative AI, cybercriminals are finding their own nefarious uses for it. According to SlashNext, there has been a staggering 1,265% increase in malicious phishing emails since late 2022, coinciding with the rise of generative AI tools. Additionally, reports show a 967% surge in credential theft attempts. This uptick in cyberattacks is largely due to the ability of malicious actors to leverage AI to produce convincing content at scale—whether it’s phishing emails designed to deceive employees or custom code to exploit vulnerabilities.

The AI tools that were designed to make life easier for legitimate users are now being weaponized by bad actors. Generative AI allows them to craft personalized scams, automate attacks, and target victims with greater precision. The ease with which they can generate highly realistic fake content means that even the most experienced cybersecurity professionals are at risk. The financial impact of these attacks is not trivial either. A 2024 report from IBM estimates that the average cost of a data breach is $4.45 million—proof that these threats are very real.

Why It’s Happening: The Power of Generative AI in the Hands of Cybercriminals

Generative AI provides cybercriminals with a sophisticated toolkit that can be used to craft high-quality content for social engineering, gather intelligence on potential victims, and scale up attacks to reach thousands or even millions of targets. It’s like handing a hacker a megaphone, a masterclass in persuasion, and an endless supply of convincing content—all automated and tailored to trick even the most savvy individuals.

How Businesses Can Respond: Steps to Protect Yourself from AI-Powered Threats

While the rise of generative AI presents new challenges, there are also ways to protect against its misuse. Below are three actionable takeaways that businesses can use to stay ahead of the curve:

  1. Audit Your Weak Spots: The first step in protecting your business is to conduct a thorough audit of your potential vulnerabilities. Are your email systems secure? Do you have outdated software? Are your employees trained to spot phishing attempts and suspicious activity? By identifying and addressing these weak points, you can reduce the likelihood of falling victim to AI-powered cyberattacks.

  2. Test the Waters with AI: Instead of fearing AI, start experimenting with it within your organization. Whether it’s using generative AI to draft marketing copy, automate customer service responses, or streamline repetitive tasks, integrating AI into your workflow can help you understand how it works and how to leverage its potential. This hands-on experience can help your team become more adept at spotting AI-generated threats.

  3. Partner Up for Protection: To defend against increasingly sophisticated attacks, businesses should consider partnering with cybersecurity experts or AI vendors who specialize in threat detection and prevention. These professionals can help you identify emerging threats, implement protective measures, and stay one step ahead of cybercriminals using generative AI.

Conclusion: A New Era of AI—With Great Power Comes Great Responsibility

Generative AI is undoubtedly one of the most exciting and transformative technologies of our time. It has the potential to revolutionize industries, improve productivity, and enhance creativity. However, its rapid growth also brings new risks, particularly in the realm of cybersecurity. As businesses and individuals embrace the benefits of generative AI, it’s crucial to remain vigilant and proactive in safeguarding against its misuse.

By auditing vulnerabilities, testing AI solutions in-house, and partnering with experts in cybersecurity, businesses can protect themselves from the dark side of this powerful technology.

In the end, navigating the generative AI arms race will require a balance between innovation and security—an essential strategy for thriving in this new digital landscape.

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge.

At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

Mat Kordell | Chief Operating Officer | CyberStreams

A reliable and engaged partner in the IT support and services sector is crucial for achieving consistent growth through effective technological strategies. Mat Kordell, Chief Operating Officer of CyberStreams, is dedicated to assisting clients in optimizing their technology for a competitive edge. At CyberStreams, Mat leads a team focused on delivering outstanding IT security and services. Drawing on his wealth of experience and practical knowledge, Mat ensures that clients receive comprehensive support and direction for their IT security projects. With CyberStreams as your partner, you'll have the resources to enhance your business systems and thrive in today's competitive business environment.

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Choosing The Right IT Company in 2025

In 2025, businesses depend on technology more than ever before. IT systems manage critical functions, store sensitive information, and enable seamless communication. This reliance on technology means that even minor IT issues can have far-reaching consequences, including operational disruptions, lost revenue, and reputational damage. Choosing the right IT company is essential to safeguarding your business against these risks.

However, the IT industry remains unregulated, allowing anyone to claim expertise without proper credentials or experience. Many businesses fall victim to providers who fail to deliver reliable services, leaving their operations vulnerable to cyberattacks, downtime, and data loss. It is crucial to identify trustworthy, competent providers who can meet your needs and help your business thrive.

Join the CyberStreams Network

CyberStreams is more than an acquirer—we’re a partner dedicated to your success. Whether you’re ready to grow your business, support your team, or enhance client experiences, our merger opportunities offer a path to transformative results.

Contact us today to explore how CyberStreams can help shape the future of your business.