Maximize the Value of Your Avaya System with Morgan Birge

Avaya Support Backed by 30 Years of Experience

For more than 30 years, Morgan Birgé has been a trusted Avaya service provider in Chicago, helping businesses keep their communication systems reliable, efficient, and ready for growth. We ensure your Avaya system performs at its best, keeping your team connected and your customers satisfied.

Whether you’re planning an upgrade or moving to the cloud, our Avaya support guides you through every step with minimal disruption. As a trusted Avaya service provider, our goal is to maximize your system’s value, deliver dependable support, and create a clear roadmap for your business’s future.

We are a fully authorized Avaya Business Partner.

What We Can Do for Your Avaya System

Full Support for All Avaya Platforms

We provide complete Avaya support, including Aura, Communication Manager, Definity G3, and IP Office. Our Business Communication Solutions team in Chicago ensures every system stays optimized, secure, and fully operational.

Smarter, More Reliable Call Centers

We provide Avaya support to help businesses in Chicago enhance their call centers with advanced Avaya capabilities. Our Business Communication Solutions in Chicago fine-tune your setup for faster response times, stronger customer experiences, and better agent performance.

Cloud Migration, On Your Terms

Moving to the cloud should fit your timeline and strategy. With our Business Communication Solutions, we guide businesses in Chicago through smooth migrations or hybrid setups that keep systems stable and operations uninterrupted.

Advanced System Integration

Our Business Communication Solutions in Chicago ensure your Avaya system integrates seamlessly with your network, enabling top-quality VoIP performance and advanced communication functionality tailored to your business goals.

Secure and Compliant Phone Systems

Security and compliance are non-negotiable. As a trusted Avaya service provider, we help protect your systems with proactive measures, ensuring your Chicago-based business maintains data integrity and meets strict industry standards.

Always Up to Date and Fully Supported

With our Business Communication Solutions, we manage software updates, including SA and Subx models, ensuring your systems remain supported, efficient, and risk-free, giving your business in Chicago the confidence to grow securely.

How Can We Help?

Call our team directly at
(312) 728-7652 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.

  • Fill in our quick form

  • We'll take the time to listen and understand your situation

  • If we're a good fit to help, we'll let you know the general costs and next steps

Proactive Maintenance & Support Reduce Downtime and Costs

As a trusted Avaya service provider, we deliver Business Communication Solutions in Chicago designed to prevent issues before they disrupt your operations. We take a proactive approach to maintenance, monitoring systems, applying updates, and replacing aging components to keep your Avaya environment stable and efficient.

Our Chicago Business Communication Solutions team identifies and resolves small issues early, minimizing downtime and maintaining consistent performance across your network.

With proactive support through our Business Communication Solutions in Chicago, you strengthen reliability, extend system life, and ensure your business stays connected without unnecessary interruptions.

Personalized Service Work with a Team That Knows Your Business

At Morgan Birgé, our Business Communication Solutions in Chicago are built around relationships, not ticket numbers. When you reach out for help, you connect directly with a dedicated team that knows your Avaya system, your setup, and how your business operates.

We take the time to understand your environment so we can deliver faster, more effective Avaya support. Whether you need troubleshooting, an upgrade, or long-term guidance, our Chicago Business Communication Solutions team is ready to help.

Our mission is to be your trusted partner for Business Communication Solutions and Avaya support in Chicago, today and as your business grows.

Why Trust Morgan Birgé with Your Avaya System?

Proven Track Record with Avaya Systems

Our team has decades of experience in Avaya support. With our Business Communication Solutions in Chicago, your systems are maintained by certified professionals who understand how to keep them performing at their best.

Experts in Legacy System Upgrades

If your Avaya platform is reaching end-of-life, our Business Communication Solutions in Chicago include reliable guidance for seamless upgrades. With our Avaya support, we modernize your systems without disrupting operations, ensuring your communication tools evolve seamlessly alongside your business.

Flexible Avaya Support Plans for Every Need

Every business in Chicago is unique. That’s why our Business Communication Solutions are built around your needs, whether you require full-scale management or specialized assistance for your internal IT team.

Gradual or Immediate Cloud Migration

With our Avaya support, we help you plan and execute a cloud migration strategy that aligns with your goals and pace. With our Business Communication Solutions, your transition is handled carefully, maintaining system stability and business continuity in Chicago every step of the way.

Ready to Get More from Your Avaya System?

Morgan Birgé can help you keep your current system running smoothly and plan the right path forward, whether you are looking to upgrade, extend, or move to the cloud.

Talk to us today. Let’s find the best solution for your business and make sure your communications are ready for what’s next.

We love conversations with our clients – but it's our work that does the real talking.

"Morgan Birgé continues to be promptly responsive and offers excellent professional service, it's a pleasure working with MB as our communications vendor."

Jim Winter

Financial Services

"Quick response, accurate identification of fix that was needed, polite and professional work. Thanks!"

Paul P

Logistics & Supply Chain

"I appreciate the high level of personal and personable attention we receive in the managing of the system and voice systems."

Michael Gervas

Motor Vehicle Manufacturing

Frequently Asked Questions About Avaya Service

What is an Avaya phone system?

An Avaya phone system is a business communication solution that offers features like VoIP calling, call routing, voicemail, conferencing, and integration with other business tools. It's designed to improve communication efficiency within organizations.

Can Avaya phone systems be upgraded?

Yes, Avaya systems can be upgraded to newer software versions or enhanced with additional features. Upgrades may include improved user interfaces, better call handling capabilities, and integration with modern communication platforms.

How do I migrate an Avaya phone system to the cloud?

Migrating to the cloud involves assessing your current setup, choosing a suitable cloud solution (like Avaya Cloud Office), and planning the transition to ensure minimal disruption. This process allows for greater scalability and remote accessibility.

Is an Avaya phone system suitable for small businesses?

Absolutely. Avaya offers solutions like the IP Office platform, which is tailored for small to medium-sized businesses, providing essential communication features without the complexity of larger systems.

How can I get started with an Avaya phone system?

To begin, evaluate your business's communication needs and consult with an Avaya representative or authorized partner. They can guide you through selecting the right system, installation, and training for your team.

Let’s Take Your Business to the Next Level

Above all, we promise never to hit you with hidden fees. We won’t push the "newest, fanciest, coolest" tech trends just for the sake of it. We're here to deliver reliable, integrity-driven communication solutions that work better and more efficiently than what you may be managing in-house.

To find out if managed services is the right fit for your business, contact us for a free assessment.