Client Support Center

Welcome to the boxIT Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Schedule Appointment page.

  • Email Support

  • Phone Support

  • Need to Open a Ticket?

Business Hours Support

  • The help desk is actively staffed Monday-Friday, 6am-6pm PST.

  • For urgent matters, contact our main line, where a live dispatcher is available to assist you.

Emergency Support

After-hours time is considered weekends, holidays and any time before 6am and after 6pm during the weekdays. That said, we have 24/7 support as there is an on-call engineer available.

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