About Us

Technology Should Empower Your Business To Succeed, Rather Than Hold It Back

IT Support That Eliminates Tech Headaches

Running a business is challenging enough without constant technology worries. We believe your IT infrastructure should work seamlessly in the background, allowing you to focus completely on serving customers and growing your company. Our team combines decades of experience with proactive management that prevents problems before they disrupt operations.

Connect with Tech Hero today to discover how steadfast IT support eliminates technology frustrations and keeps your business running smoothly every single day.

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About Tech Hero

Managed IT Services

Tech Hero was founded in 2008 with a clear mission: deliver IT services that combine technical excellence with the genuine partnership businesses deserve.

We started Tech Hero because too many businesses were frustrated with technology providers who treated them like account numbers instead of valued partners. Our founding team brought over 35 years of combined IT experience to create a different kind of technology company, one built on responsive service and lasting relationships. We established our headquarters in Orlando, Florida, and began serving clients across the United States who needed dependable managed IT and cybersecurity services. Today, we continue that original mission by delivering proactive technology management that keeps businesses secure, productive, and focused on what matters most: their customers.

Our Core Values

Reliable Support

Technology problems don't wait for convenient moments. We respond quickly when you need help, resolving most issues within one to two days and handling emergencies the same day. Your business keeps running because we're there.

Technical Excellence

Our team maintains current certifications from leading technology providers and continuously expands their expertise. You benefit from decades of combined experience paired with cutting-edge knowledge that solves problems efficiently and implements solutions right.

Proactive Management

We monitor your systems constantly and perform regular maintenance that prevents problems before they disrupt your operations. That proactive approach minimizes downtime, eliminates surprises, and keeps your team productive.

Genuine Partnership

We invest time understanding your goals and challenges so our recommendations actually fit your business. You're not just another account number. You're a valued partner whose success matters to us, which explains our lasting relationships.

IT Solutions

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Managed IT Services

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Cyber Security

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Network & Server

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Cloud Solutions

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Communications & Support

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Disaster Recovery

HR Solutions

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Managed HR Administration

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Employee Handbooks

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Payroll Administration

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Worker’s Compensation

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Risk Management

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Difficult Conversations