Co-Managed IT Services

Mastering the intricacies of IT networks, cybersecurity, system requirements, cloud computing, and industry regulations can be overwhelming for your IT team’s limited resources. Consider the Co-Managed IT Services approach, a hybrid solution designed to complement, strengthen, and support your existing team.

Customized IT to Fit Your Needs

You can optimize efficiency by customizing which IT services to keep in-house and which to delegate to an experienced Managed Service Provider with a deep bench of technicians.

A Co-Managed IT approach will help you:

  • Evaluate your IT department’s needs, skills, resources, tools, & abilities.

  • Determine which services or resources you need to support your strategy & objectives.

  • Partner with a managed services provider to fill in those gaps.

"Quality IT Services"

"Quality IT service provided by some of the smartest and kindest individuals I have met. This company will go out of their way to ensure you're up and running securely. By constantly contributing to charitable causes and helping out school districts/small businesses is not only admirable but I believe directly contributes to their success. Helping out those who need it most while helping to facilitate secure work and school environments is definitely worthy of a five star review."

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NICK

Wisconsin

A Strategic Advantage for Diverse Organizations

Numerous organizations, spanning schools, hospitals, government offices, associations, and small to medium-sized businesses, can reap the benefits of a Co-Managed IT Services approach. These solutions are particularly well-suited for scenarios where your business or organization is initiating a new project, your IT team is stretched thin, or knowledge and technology gaps exist.

Frequently Asked Questions About Co-Managed IT Services

What are co-managed IT services?

Co-managed IT services give your internal IT team extra support without replacing them. We work alongside your existing staff to help with daily support, cybersecurity, projects, monitoring, backups, Microsoft 365, network issues, or any areas where your team needs more time, tools, or expertise.

How are co-managed IT services different from fully outsourced IT?

Fully outsourced IT means an outside provider handles most or all of your IT needs. Co-managed IT means your internal team stays involved, and we support them where they need help. We can fill gaps, take on specific responsibilities, or provide backup support when your team is overloaded.

How do we know if co-managed IT is right for our business?

Co-managed IT may be a good fit if your internal IT team is stretched thin, spending too much time on tickets, falling behind on projects, or needing support in areas like cybersecurity, cloud services, or infrastructure. We help strengthen your IT department instead of replacing it.

What can you help our internal IT team with?

We can help with help desk overflow, after-hours support, cybersecurity, patch management, backups, Microsoft 365, cloud services, network monitoring, documentation, vendor coordination, and IT projects. The support can be adjusted based on where your team needs the most help.

Can co-managed IT help with large IT projects?

Yes. Many internal IT teams have the knowledge to run the business day to day but need extra help with larger projects. We can support migrations, upgrades, security improvements, network changes, cloud work, or other projects that require more time or specialized expertise.