Sales Inquiries: (972) 646-8798
Existing Clients: (972) 652-0010
Managed IT Services
Your Business, Backed By IT Experts
When you’re dealing with recurring IT issues, delays from support teams, or unpredictable costs, it’s more than frustrating—it’s disruptive. At Structured Technology Solutions, we take those problems off your plate with managed IT services built to precisely fit your business and its needs, not the other way around.
We offer a flat monthly rate for our services, so you’ll never be surprised by hidden fees or stuck with tools that don’t work for you. From help desk to cybersecurity, we provide everything you need to operate smoothly—delivered by a team that knows your environment and actually answers the phone.
What Managed IT Services Offer You
Reduce downtime and improve productivity with proactive monitoring and expert issue resolution from a dedicated in-house support team.
Eliminate budget surprises thanks to one flat monthly fee for fully customized managed IT services designed around your specific needs.
Strengthen your security posture with layered protections, compliance support, and the trusted STS Seal of Protection for your business.
Free up internal resources by letting us manage vendors, updates, licensing, and support tickets so your team can stay focused on business goals.
Scale confidently with flexible managed IT services that grow with your business and evolve to meet new technologies and industry requirements.
What Clients Say About Us
Fast, Reliable IT Support When It Mattered Most
Structured has been wonderful! Quickly pulled us out of a crisis created by our prior IT tech who seemed to be over his head in trying to migrate our law firm's entire system to new software. Our system works great now. I highly recommend Structured Technology Solutions!
GRETCHEN BENOLKEN
Lake Dallas, Texas
A Trustworthy, Transparent Partner
Structured Technology Solutions was perfect for us. Other companies gave us proposals for more services than we requested or actually needed. Structured designed just what we needed and scaled it perfectly for our small company. Great service during set up and great ongoing service. Structured Technology Solutions and staff are always responsive to our requests.
JAKE JACOBSON
Texas
One of the Best Companies Around
Excellent experience with Structured Technology Solutions. Structured is very knowledge and honest. I recently needed to replace my screen and rather than dragging out the process he quickly referred me to a different local company that could get it done faster and was a little more skilled. He could have easily drug his feet and done it himself in a longer and more expensive process, which he was honest about, instead he referred me and gave someone else my business. That is why he will always be the first person I call.
LISA CROOK
Texas
Trusted IT Partner Since 2007
Structured Technology Solutions Services has been taking care of our company's system since 2007. He is very knowledgeable and keeping up with on-going technology which changing rapidly. Always looking for a new solution to the older technology. Art has been great!!! Thank you Structured Technology Solutions
SUNNY KIM
Texas
How We Simplify Your IT
We don’t just take over your IT—we transform how it supports your business. Our approach to managed IT services is responsive, customized, and built to deliver clarity, consistency, and confidence.
Tailored For Your Business
We don’t sell packages—we build them. We understand that one-size-fits-all packages leave some businesses out in the cold. Every service plan is created with every size and need in mind to suit the needs of your business.
Real People, Real Help
Our help desk is never outsourced. You get direct access to knowledgeable experts who already know your environment and resolve issues quickly without passing the buck.
Flat Monthly Pricing
No hidden charges. Our flat-rate model means you always know what to expect, making it easier to budget and plan while still getting enterprise-quality IT services.
Built-In Cyber Protection
Cybersecurity isn’t optional. We include critical protections like monitoring, filtering, antivirus, and training—plus the STS Seal of Protection to show you take security seriously.
Partners we support to deliver unparalleled productivity:
Why You Might Need Support
Managing IT in-house can seem manageable—until it’s not. Small issues pile up, systems fall behind, and your team spends more time troubleshooting than working. You’re left juggling support calls, budget uncertainty, and tools that don’t quite do what they should.
When IT becomes a distraction instead of a driver, it’s time to look at a different approach. Structured Technology Solutions brings predictability, clarity, and accountability to your environment, so you can get back to focusing on your business—not fixing it.
Why Choose Structured Tech
Most providers offer prebuilt tiers, outsourced help desks, or cookie-cutter solutions. We don’t. At Structured Technology Solutions, we build every managed IT services plan from scratch. No templates. No off-the-shelf tools. Just what works for your business.
We’ve kept over 99% of our clients for more than a decade, with a 98% on-time response rate and true 24/7 support. Our local team answers the phone, resolves problems fast, and helps you plan for what’s next—so you can stop settling and start scaling.
Remote And On-Site Support
Fast, Reliable Support When And Where You Need It
Whether you need quick remote assistance or hands-on troubleshooting at your location, our team is ready. We provide responsive support that fits your workflow, minimizes downtime, and keeps your team productive. Our experts know your systems, your setup, and your priorities—so we can resolve issues efficiently and get you back to work without disruption.
Our remote and on-site IT services provide access to real support from people who already understand your environment, ensuring fast response, clear communication, and consistent problem resolution wherever your team is working.
Our remote team resolves tickets quickly, and efficiently, helping your business stay productive while reducing delays, downtime, and staff frustration daily.
On-site support is delivered by technicians who already know your setup, eliminating confusion, wasted time, and back-and-forth when something goes wrong.
Routine monitoring and diagnostic services identify small issues before they escalate, keeping your infrastructure stable, secure, and working as expected.
VoIP Phone Services
Custom VoIP Solutions That Improve How You Communicate
We deliver tailored VoIP services that improve internal communication, reduce costs, and give you the tools to stay connected from anywhere. Unlike one-size-fits-all platforms, our solutions are configured around how your team works, with features and functionality that make sense for your day-to-day operations and future plans.
Our VoIP solutions give your business a communication system that’s flexible, modern, and fully aligned with your workflow—reducing costs, increasing productivity, and eliminating frustrating outages or outdated tools.
The VoIP systems we use reflect how your team works, with custom voicemail, routing, conferencing, and features designed for daily business needs.
VoIP gives you lower telecom costs, better call quality, and seamless scalability across remote teams, branch locations, and consistent future business growth.
Employee Security Training
Make Your Team The First Line Of Cyber Defense
We help reduce risk by teaching your employees how to recognize and avoid today’s most common threats. From phishing attempts to social engineering tactics, our employee security training programs are customized for your industry and business needs—equipping your team with real-world skills to help keep data safe.
Our employee security training helps your staff become confident, proactive defenders against cyber threats—minimizing human error and protecting sensitive business data with up-to-date, customized learning programs that actually stick.
We train your staff to recognize and avoid phishing, spoofing, malware, and other threats through engaging, detailed, and scenario-based cybersecurity education.
Simulated attacks, progress tracking, and regular testing reveal weak spots so you can reinforce protection and reduce costly human error company-wide.
Every program is built around your actual workflows, keeping employees secure and alert without slowing productivity or adding unnecessary confusion to your daily work.
Why Businesses Rely On Us
Our clients choose us because we provide reliable, responsive, and personalized IT services. We understand the challenges businesses face, and we tailor our solutions to help them thrive in a competitive and rapidly evolving digital landscape.
Tailored Solutions
We don’t believe in one-size-fits-all. We've crafted service plans that fit your specific workflows, challenges, and goals. From network management to cloud services, our solutions are designed to optimize your operations and support your long-term success.
Expertise You Can Trust
With years of experience and a highly skilled team, we deliver IT services that are not only reliable but also secure, efficient, and ahead of the curve. We’re always up-to-date with the latest industry trends and technological advancements, ensuring your business is equipped with the best possible tools and strategies.
Proactive Support
Our services go beyond just fixing problems. We actively monitor your systems, identify potential issues, and resolve them before they become disruptive. With proactive support, we ensure your IT infrastructure remains stable and secure, preventing downtime and boosting productivity.
Transparent Communication
Communication is key in any partnership, and we pride ourselves on maintaining clear, transparent lines with our clients. From regular check-ins to real-time updates, we make sure you're always informed and confident in the solutions we provide. You’ll never be left in the dark about your IT.
FAQs About Our IT Services
How do we get in touch when we need help?
You can contact us by phone, email, or through our online ticket system. We respond promptly and keep communication straightforward.
Will I lose control over our systems if we work with your IT company?
No. You maintain full decision-making authority. We handle the technical work, but you choose how involved you want to be and make the final calls on policies or changes.
Is it safe to give your IT company access to our network and data?
Any outside access carries some risk, but we follow strict security protocols and use industry-standard protections. Our approach reduces your overall exposure compared to managing everything internally without specialized expertise.
Will working with your IT company mean we have to upgrade all our hardware and software?
Not if it’s not necessary. We work with what you have unless something is outdated or poses a security risk. In that case, we’ll recommend practical upgrades or updates.
How much do I need to be involved once we partner with your IT company?
You set your level of involvement. Some clients prefer regular input, others let us handle everything behind the scenes. We provide periodic reviews so you always know what’s happening without needing to manage daily IT tasks yourself.
Solutions You Can Trust
We believe every business deserves IT services built around their specific goals, not a generic service plan. Let’s start a conversation about what your business actually needs.
Call (972) 646-8798 today or fill out the form below to schedule your appointment and get started.
