Minnesota IT Services That Put You First
People-first IT services built around your business needs, delivered by real experts and available at the click of a button.
Real Results. Measurable Success.
20+
Years of IT Expertise
100%
Client Satisfaction Rating
2000+
End-Users Supported
24/7
Always-On Support
Trusted by Business Leaders
"Norterra Technical Group has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness. I can concentrate on patient care without concerns about IT issues. I am confident in receiving honest answers and assured that my business is always protected."
DR. KATE WILLIAMS
The Wellness Way Eden Prairie
"I recently connected with NTG and Jeremy Willams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person - he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization."
Jamie Loken, CEO
Vivie
What our satisfied clients have to say…
Norterra Technical Group has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness. I can concentrate on patient care without concerns about IT issues. I am confident in receiving honest answers and assured that my business is always protected.
DR. KATE WILLIAMS
The Wellness Way Eden Prairie
As we go through major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
STEVEN CHIANG, CEO
HammerTech
I recently connected with NTG and Jeremy Willams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person - he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
Jamie Loken, CEO
Vivie
People First IT
So Your Team Gets Support That Actually Makes Sense
When You Have People-First IT
When You Don’t Have People-First IT
Real Conversations That Matter
We listen, ask questions, and solve IT issues by understanding how they actually affect your team.
Scripted Replies, No Insight
When support feels robotic, you lose time explaining problems that should’ve been understood already.
Solutions Built Around You
We tailor every IT service to match how your business works, not the other way around.
One-Size-Fits-All Fixes
Generic solutions miss the mark and create more work, costing your team time and focus every day.
Support That Feels In-House
Our team becomes part of yours, offering IT services that feel close, consistent, and trustworthy.
Disconnected IT Support Teams
When support feels distant or outsourced, trust breaks and issues linger longer than they should.
Always One Step Ahead
We anticipate your needs and offer proactive IT services that prevent problems before they begin.
Always Catching Up to Problems
Waiting for something to break before responding leads to downtime, stress, and missed opportunities.
When You Have People-First IT
Real Conversations That Matter
We listen, ask questions, and solve IT issues by understanding how they actually affect your team.
Solutions Built Around You
We tailor every IT service to match how your business works, not the other way around.
Support That Feels In-House
Our team becomes part of yours, offering IT services that feel close, consistent, and trustworthy.
Always One Step Ahead
We anticipate your needs and offer proactive IT services that prevent problems before they begin.
When You Don’t Have People-First IT
Scripted Replies, No Insight
When support feels robotic, you lose time explaining problems that should’ve been understood already.
One-Size-Fits-All Fixes
Generic solutions miss the mark and create more work, costing your team time and focus every day.
Disconnected IT Support Teams
When support feels distant or outsourced, trust breaks and issues linger longer than they should.
Always Catching Up to Problems
Waiting for something to break before responding leads to downtime, stress, and missed opportunities.
We provide people-first IT services that prioritize your users, reduce daily frustrations, and keep your business moving without interruptions. Our team delivers responsive, tailored support that feels personal, strategic, and always aligned with your goals.
Welcome to Norterra Technical Group
Making IT services feel truly human is our mission.
Our IT Solutions
Our IT services remove daily friction and help your team stay focused and productive.
Managed IT Support
We handle the day-to-day technology workload so your team can operate efficiently, avoid downtime, and stay focused on real business priorities.
Co-Managed IT Support
We support your internal IT team with expert resources, flexible coverage, and tools that enhance efficiency without taking control.
Our Mindset
We believe IT services should start with people, not tickets, tools, or technical jargon.
Every IT service we offer is grounded in understanding your team’s real experience. We don’t just solve problems — we prevent them by building strong relationships, listening closely, and staying aligned with your daily operations and long-term goals. This people-first mindset allows us to deliver IT services that feel thoughtful, responsive, and genuinely helpful. Instead of forcing your business into a rigid system, we adapt to how you work, so our support becomes a seamless part of your workflow.
We lead with empathy and clarity, ensuring every IT service we provide is rooted in understanding what your users actually need.
We keep things simple and jargon-free so you always know what’s happening, and how our IT services are supporting your goals.
We don’t cut corners or push quick fixes. We take the time to solve issues the right way, building long-term trust through reliable IT services.
We're there when you need us and respond without delay. You’ll never feel like a ticket number with our team on your side.
Ready to Experience IT Support That Puts You First?
How We Support You
We don’t just deliver IT services — we support your people, your workflow, and your goals every step of the way. Here’s what it feels like to work with Norterra.
Personalized Planning
We learn how your business operates so we can align every IT service to your workflow, not the other way around, creating support that actually makes sense.
Human-Centered Help
We respond quickly with real answers, not scripts. Your team gets clear, useful guidance from people who understand your environment and priorities.
Proactive Solutions
We work behind the scenes to prevent issues before they reach your users, reducing interruptions and improving the reliability of your IT services.
Seamless Integration
We work like a true part of your business, communicating clearly and consistently so IT services feel familiar, dependable, and always in sync.
Enroll in Our Free IT Course
Learn How Properly Supported IT Can Benefit Your Company
Keeping your IT ahead of the curve is a full-time job (and then some). That’s why we make it a point to educate businesses on the principles of IT before they make a big decision. We manage a monthly email course that covers key topics, such as:
Let’s Work to Redefine IT Together
Schedule your appointment and take the first step towards a reliable IT environment for your business.
Call (855) 612-8590 to get started.
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