Co-Managed IT Services Southfield, MI

Your Internal IT Team, Strengthened by a Proven Partner

Co-Managed IT That Delivers Clarity, Security, and Measurable Results

Modern businesses require a level of security, visibility, and operational maturity that internal teams alone cannot always achieve, especially in fast-moving environments like Southfield and surrounding communities across Metro Detroit. Big Water Technologies delivers a structured, strategic approach to Co-Managed IT Services and Business Outsourced IT Support that enhances the strengths of your internal team while providing enterprise-grade tools, governance, and protection. 

Companies in Southfield, MI, depend on this hybrid model to stay resilient, compliant, and future-ready. Backed by long-tenured engineers and a deep understanding of Michigan business operations, Big Water Tech ensures your team has the support it needs, without losing control over day-to-day responsibilities. 

Our Co-Managed IT Services framework keeps IT simple, secure, and aligned with business outcomes, not just technology tasks. As demand grows for stronger cybersecurity, clearer reporting, and measurable progress, partnering with a proven Technology Success Partner allows your internal IT staff to focus on what they do best. With Co-Managed IT Services, Big Water Tech provides the foundation your team needs to thrive.

The BIGview Huron Framework: A Clear Path to Stronger IT

Big Water Technologies designed the BIGview Huron Framework to give organizations a reliable, repeatable structure for strengthening their IT environment. It serves as the backbone of our Co-Managed IT Services and provides internal teams with the clarity and direction they need to stay aligned and proactive.

Why the BIGview Huron Framework Matters

Businesses in Southfield, MI, especially those operating across Metro Detroit, value this model because it offers:

  • A predictable, structured approach to IT improvement

  • Strong visibility into system health and risks

  • Clear communication between leadership and technical teams

  • A roadmap that reduces uncertainty in daily operations

Throughout Michigan, organizations rely on this methodology to better understand their environment and make confident IT decisions.

What the BIGview Huron Framework Helps You Achieve

The framework simplifies the most challenging aspects of IT management, including:

  • Risk discovery — identifying gaps, weaknesses, and emerging threats

  • Security hardening — strengthening your defenses and reducing vulnerabilities

  • Continuous reporting — keeping leadership informed with clear, consistent updates

This structured approach removes confusion, making your IT environment easier to manage and improve.

How Co-Managed IT Enhances the Framework

By pairing the BIGview Huron methodology with our Co-Managed IT Services, your internal team gains:

  • Access to enterprise tools without steep learning curves

  • Best practices and expert guidance from seasoned IT professionals

  • Regular baselines and configuration reviews to maintain system stability

  • Vulnerability analysis that highlights priority risks

  • Strategic IT reviews that support long-term planning and budgeting

The Result: A Predictable, Strengthened IT Program

With this framework in place, your leadership will always understand:

  • Where your environment stands today

  • Which risks require immediate attention

  • What improvements should come next

Your internal IT team stays in control, while Big Water Technologies provides the expert direction, structure, and support that keep your environment resilient, secure, and moving forward.

The Business Benefits of Working With Big Water Tech

Organizations in professional services, healthcare, legal, accounting, and other regulated sectors choose Big Water Technologies because our Co-Managed IT Services model directly supports real business outcomes.

Businesses in Southfield and communities across Metro Detroit benefit from:

Local expertise and proximity

  • Long-tenured Michigan engineers

  • Deep familiarity with industry-specific applications

  • Knowledge of compliance and regulatory expectations

  • Understanding of regional workflows and business realities

Operational stability and structure

  • Governance-based IT framework

  • Documented processes and proactive oversight

  • Predictable support model that strengthens internal teams

Enhanced security and risk reduction

  • Continuous monitoring and vulnerability management

  • Oversight of patching, MFA, domain security, and endpoint protection

  • BIGvault backup governance and DNS filtering

  • Reduced operational blind spots

Strategic clarity for leadership

  • BIGreport dashboards with real-time visibility

  • Regular risk assessments and environmental reviews

  • Ongoing vCIO guidance aligned with CIS Controls

  • Clear evidence of progress for executives, insurers, and auditors

A true partnership, not a vendor relationship

  • Internal IT retains user support and application ownership

  • Big Water Tech manages security stack, monitoring, compliance alignment, and escalation support

  • Balanced approach that empowers your staff while strengthening protection

This combined model enables your team to deliver confident day-to-day support while Big Water Tech provides the modern security, structure, and strategy necessary for long-term success.

Why Organizations Choose a Co-Managed Model

Many businesses outgrow traditional IT support but do not want to replace their internal staff. Co-Managed IT Services provides the perfect balance, enabling organizations in Southfield and across Metro Detroit to strengthen their IT operations without losing control.

Key benefits include:

Maintains internal IT ownership

  • Internal team remains hands-on with daily support

  • Application management and troubleshooting stay in-house

  • Preserves internal knowledge and control

Augments capabilities with specialist support

  • Big Water Tech manages the security stack and monitoring

  • Long-term IT roadmaps and strategy guidance

  • Ensures compliance alignment and best practices

Shared responsibility for complex environments

  • Vulnerability scanning and endpoint detection

  • Patch management and firmware updates

  • Authentication standards and DNS protections

  • Compliance and reporting oversight

Operational clarity and scalability

  • Transparent roles and responsibilities

  • Optimized workflows for distributed environments

  • Strengthens resilience and adapts as your business grows

Strategic local partnership in Michigan

  • Tailored guidance for organizations throughout Michigan

  • Long-tenured, regionally focused engineers who understand local business realities

This Co-Managed IT Services model creates a unified, efficient IT operation where your internal team delivers daily support while Big Water Tech ensures security, oversight, and strategic alignment.

Why Businesses Choose Big Water Technologies

Organizations trust Big Water Technologies because we deliver a Co-managed IT Services model that is collaborative, transparent, and built around your needs, not ours.

Our Approach Stands Out Because We Offer:

  • A partnership mentality: your team’s success is our priority

  • A flexible model tailored to your existing IT structure

  • Rapid response times and reliable communication

  • Deep technical expertise across multiple environments

  • Scalable support that grows with your business

  • Enterprise-grade monitoring, tools, and cybersecurity

We don’t replace your IT team; we make them stronger.

BIGview Huron & Huron Secure: Structured Support for Internal IT Teams

The BIGview Huron and Huron Secure service tiers are designed for organizations that need a balanced, modern, and documented IT framework. These tiers provide the core elements that make Co-Managed IT Services successful: clarity, shared responsibility, and predictable operations.

Key benefits for businesses in Southfield and across Metro Detroit include:

Elevates internal IT teams without adding administrative burden

  • Preserves daily support and application ownership

  • Provides structured guidance for scalable operations

Enhanced security and compliance with Huron Secure

  • Advanced endpoint protection

  • Phishing defense and security awareness training

  • Password hygiene policies

  • Domain authentication oversight (SPF, DKIM, DMARC)

  • Alignment with CIS Controls Groups 1–2

Operational and risk management tools

  • Continuous vulnerability monitoring

  • Monthly risk assessments

  • Centralized reporting and BIGreport dashboards

  • Robust documentation for leadership, auditors, and insurers

Scalable, enterprise-grade support without losing control

  • Access to governance standards and strategic oversight

  • Structured model that supports long-term IT stability

  • Maintains internal team ownership while enhancing capabilities

For organizations throughout Michigan, these protections deliver measurable improvements that reduce risk, improve resilience, and meet expectations from clients, auditors, and insurers.

Shared Responsibilities That Strengthen Your IT Program

The BIGview Huron and Huron Secure service tiers are designed for organizations that need a balanced, modern, and documented IT framework. These tiers provide the core elements that make Co-Managed IT Services successful: clarity, shared responsibility, and predictable operations.

Key benefits for businesses in Southfield and across Metro Detroit include:

Clarity in responsibilities

  • Prevents confusion and operational gaps

  • Ensures both teams know their exact roles

Big Water Tech handles:

  • Advanced security controls

  • Patch and firmware management

  • Vulnerability scanning

  • Backup oversight

  • DNS posture governance

Internal IT team retains:

  • End-user support

  • Device deployment and imaging

  • Mailbox administration

  • Application troubleshooting

Advanced Security Controls That Reduce Risk and Improve Visibility

Modern cybersecurity demands more than basic antivirus solutions. Co-Managed IT Services provides advanced protections that give internal teams in Southfield confidence and operational clarity:

Threat detection and response

  • Endpoint detection & response (EDR)

  • Intelligent spam and phishing protection

  • Dark web monitoring

Patch and vulnerability governance

  • Regular patching and firmware updates

  • Monthly risk assessments

  • DNS filtering and domain authentication

Operational benefits

  • Maintains continuity during growth or staffing changes

  • Reduces surprises and ensures predictable outcomes

  • Elevates security maturity without overwhelming internal staff

Optional Add-Ons That Extend Your IT Capabilities

Big Water Technologies offers additional solutions to scale IT securely in Southfield and across Metro Detroit. Optional enhancements include:

  1. BIGvault — Cloud and on-site backup solutions

  2. BIGprotect — Managed firewall, switching, and wireless services

  3. BIGcloud — Cloud hosting and infrastructure management

  4. BIGvoice — Cloud communications and carrier oversight

Benefits of add-ons:

  • Seamless integration with existing systems

  • Support for governance, compliance, and regulatory alignment

  • Enables infrastructure upgrades and cloud migrations without overburdening internal staff

  • Aligns IT investments with long-term business goals

Pricing, Support, and a Seamless Onboarding Experience

Big Water Technologies provides predictable, transparent pricing and streamlined support for Co-Managed IT Services in Southfield:

Flexible pricing model

  • Based on user count, devices, sites, and complexity

  • Scalable to meet growing business needs

Support channels

  • BIGview toolbar for direct ticketing

  • Email: bigview@bigwatertech.com or webcontact@bigwatertech.com

  • Dedicated phone support

Included services

  • Monitoring and endpoint protection

  • DNS filtering and vulnerability scanning

  • Backup oversight and reporting

  • Strategic governance and documentation

Operational advantages

  • Provides a modern, documented IT framework

  • Reduces the need for additional full-time staff

  • Supports sustainable growth and operational maturity

Your Local Partner for Long-Term Technology Success

Big Water Technologies is committed to helping businesses thrive by providing clarity, protection, and strategic alignment. Our Co-Managed IT Services give your internal team the tools and support required to operate confidently and efficiently. As a trusted partner serving Southfield, we deliver more than technology; we provide a framework for measurable improvement, reduced risk, and long-term stability. With deep local roots, industry expertise, and a commitment to keeping IT simple, Big Water Tech ensures your environment remains secure, optimized, and prepared for future growth.

Schedule an appointment with us and let’s build a stronger future for your business together.

Client Testimonials: Real Results. Real Partnerships

"Big Water technologies is one of the best companies I have ever worked with. Their wide breath of services fits well around our business instead of us having to fit into an "IT" box. Their customer service team does a great job of explaining the process of what they will be doing for us, without talking over our heads. I would highly recommend this company."

"Kudos to Big Water Tech. We have been a customer for many years. Big Water Tech has been an amazing partner. They have built and maintained our network. They are on top on any issues that come up immediately and have done all of this great work at an affordable price. We would highly recommend them."

Eric Gunderson

"Very responsive and proactive! Our experience with Big Water was exceptional. Definitely recommend for your IT needs."

Amanda J. Revels

"I have been a customer of BigWater Technologies for over 10 years. They are professional and their technicians know their stuff! They are price competitive and you will not find a better IT solutions company out there. They have taken wonderful care of our non-profit and we have been lucky to have them over the years!"

Big Water Technologies' Southfield Office:

FREQUENTLY ASKED QUESTIONS ABOUT SOUTHFIELD CO-MANAGED IT SERVICES

What are Co-Managed IT Services?

Co-Managed IT Services is a collaborative IT model where your internal IT team works alongside Big Water Technologies. Your team continues handling day-to-day user support, application management, and workstation deployments, while Big Water Tech provides enterprise-grade security, monitoring, patch management, backup oversight, and strategic guidance. This approach strengthens your IT operation without replacing your staff.

How does Co-Managed IT Services benefit my business?

• Enhances security and compliance without overloading internal staff
• Provides visibility into risks, vulnerabilities, and infrastructure health
• Offers predictable operational processes and strategic planning
• Ensures internal IT retains control over end-user support while gaining access to advanced tools and governance

Who is Co-Managed IT Services best suited for?

Co-Managed IT Services is ideal for businesses with existing internal IT teams that need additional expertise, security controls, and oversight. It works well for organizations in professional services, healthcare, legal, accounting, and other regulated industries, including companies in Southfield, MI, and across Metro Detroit.

How does Big Water Technologies work with internal IT teams?

Big Water Tech defines clear responsibilities for both teams. Your IT staff handles daily support and application management, while we manage:

• Advanced security tools and endpoint protection

• Vulnerability scanning and patch governance

• Backup oversight and DNS security

• Compliance reporting and strategic business reviews

This shared responsibility model eliminates confusion, strengthens protection, and ensures efficient IT operations.

Can Co-Managed IT Services scale as my business grows?

Yes. Co-Managed IT Services are designed to scale in tandem with your organization. Optional add-ons, such as BIGvault backups, BIGprotect firewall management, BIGcloud hosting, and BIGvoice communications, provide additional capabilities. This ensures that whether your team expands locally in Southfield or across multiple sites across Metro Detroit, your IT infrastructure remains secure, resilient, and well-governed.