Reviews

Client Reviews & Testimonials

Still on the fence about working with Big Water Tech? Read some of our customer testimonials to learn more about how we do business.

Over the years, we’ve done a lot of work in the Macomb, Livingston, Wayne, and Oakland county of Metro Detroit. In doing so, we’ve been lucky to work with a lot of amazing clients who were happy to share their stories, thoughts, and testimonials about our business.

Peace of Mind at an Affordable Flat Monthly Fee

I just wanted to send you this email to say thanks to you and your staff for such a great experience! As I told you yesterday, I am so pleased with the service we have received. When we have issues the tickets placed by our staff are answered in a timely manner and issues are addressed and fixed within a reasonable amount of time. In particular, Erich has been wonderful. He is like my “go-to guy.” He is always helpful and has been a pleasure to work with. Thank you!

Dr. Debby Feinberg

Owner at Vision Specialists of Michigan

A Trustworthy, Transparent Partner

We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. Big Water also has a full catalogue of services and we have requested quotes for several different services and they are prompt and professional. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!

Colleen Budde

Franchise Owner at Office Evolution Troy

One of the Best Companies

I've had the pleasure of collaborating with Bigwater Tech for over 12 years across various IT projects, spanning from phone systems to server management and cloud services. Their team has consistently demonstrated a high level of expertise and professionalism. Despite being relatively tech-savvy myself, I've found their assistance invaluable whenever I've encountered complex issues. The staff at Bigwater Tech are not only friendly but also incredibly helpful, making them a trusted partner I can rely on.

Derrick Weiss

Purchasing Agent at Contractors Pipe & Supply Corp

I was REALLY Impressed

Your guys came in, had the phone system installed in 4 hours, walked us through training, even let me video tape it so I didn’t forget answers of how to use it, and we have a phone system that is programmed to be very user friendly. With so many companies that I’ve dealt with in the last few years that have no customer service, or installers that are putting in their first… I was really impressed.

Dave Merte

Operations Manager at Hope Lutheran Church

Super Happy with Their Services

Our company uses Big Water Tech for our phone services. We recently needed to change our voicemail message and they were wonderful! Brian was super nice over the phone. Jennifer voiced our recording and it sounds great. They completed it quickly and efficiently! Super Happy with their services.

Kelsey Pfau

Buyer at Link Engineering Company

Their Clear Communication Was Fantastic

Big Water, specifically Jen assisted with our telecommunications set up and equipment when I moved my business. They made the process seamless and their clear communication was fantastic!

David Haugk

Principal at Haugk Insurance Agency

We Use Their Hosted Voice and It's Great

We use Big Water's hosted voice and it is great. You can take calls like you are at the office from anywhere in the world as long as you have internet access on your phone. We also used Big Water when we moved to our new office.

Corene Ford

Shareholder at Tilchin & Hall, P.C

Jennifer and her team are truly amazing!

I've been using Big Water Technologies for my VOIP phone service, and I couldn't be happier with their performance. Jennifer and her team are truly amazing! From the start, they were incredibly helpful, taking the time to understand my specific needs and providing a tailored solution that works perfectly for my business. Their customer support is one of the best I've experienced. Anytime I've had an issue or needed assistance, their response has been incredibly fast and efficient. They always go above and beyond to ensure everything is running smoothly, which gives me peace of mind knowing that my communication systems are in capable hands. What sets Big Water Technologies apart is their personal touch. Jennifer and her team make me feel like a valued client rather than just another customer. Their dedication and commitment to providing top-notch service are evident in every interaction. Overall, I highly recommend Big Water Technologies for any business in Metro Detroit looking for reliable and efficient VOIP phone service. Their expertise, fast support, and exceptional customer service make them a standout choice.

Todd Wolfe

Finance Professional at Telemus

Rapidly addresses and fixes the issue!

Several years ago, I moved my office and needed a new phone service. I was unhappy with the large national company I was with at the time. After doing much research, I was introduced to Jennifer Shubow of Big Water Technolgies. I was amazed at the variety of products Big Water offered and how their services could make my office more efficient. I signed on the dotted line and have been very pleased with their services. In fact, I moved my office again and Big Water took care of everything phone service related with my move, including calling and coordinating with my internet provider. On the rare occasions there is a technological blip with my service, Big Water rapidly addresses and fixes the issue! I highly recommended Big Water to any business, whether small or large!

Marc Shefman

Attorney at the Law Offices of Marc Shefman

Excellent and versatile functionality of the product

My company, Transworld Business Advisors of Birmingham, has used Big Water Technologies for Hosted Voip services for about 3 years. Excellent and versatile functionality of the product. Also, anytime I had a question, a technician contacted me promptly. Highly recommend....and I have, several times.

Lisa Stephens

Broker at Transworld Business Advisors of Birmingham-Huntsville

I worked with one of their representatives, Jennifer

I worked with one of their representatives, Jennifer. She was outstanding. She is clearly knowledgeable and helped me work through the decision process in choosing the right phone system for my dental practice, including the ramifications of changing phone service providers. I was also very impressed with the equipment that Big Water offers to small businesses like mine. Finally, her quote was very competitive and offered a multitude of choices so I could tailor the package to my needs.

Craig Hanson

Dentist at Dillingham Hanson