Our Backstory
Founded in 1992, Info Advantage began with a mission to bring enterprise-grade IT services to small and mid-sized businesses in New York. Over the decades, we have grown through consistent delivery, strong client relationships, and a commitment to making technology work for people. Our roots as a local, family-owned company continue to define our culture.
With our iaGuardian platform, we provide reliable managed IT services that minimize downtime, improve productivity, and help our clients grow. We are proud to support organizations across industries with smart solutions backed by responsive service.
The People Behind Your IT
Experienced IT Specialists
Our team cares deeply about solving problems and building lasting relationships. From engineers to client success reps, each person brings dedication, skill, and personality. We’re proud to be the human side of IT.
Freddy Hampton
Director of Services & Support
Sophie Mejia
Regional Vice President
jimmie vaughan
General Manager
michael harrel
Director of Services & Support
lydia cox
Marketing Manager
rafael mccall
Virtual IT Director
roderick alvarez
Client Services Manager
dominick newman
Senior Solutions Consultant
rebekah reyes
Engineer
Experienced IT Specialists
Our team cares deeply about solving problems and building lasting relationships. From engineers to client success reps, each person brings dedication, skill, and personality. We’re proud to be the human side of IT.
Linda Weller
President
Linda Weller
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Leveraging her extensive background as a seasoned business leader and programmer, Linda not only steers Info Advantage towards its pinnacle as a top-tier information technology services firm but also infuses a passion for keeping things fun and human.
With over 25 years in the field and holding the position of President at Info Advantage, Linda not only effectively guides the professional team but also brings a vibrant energy to the workplace. Beyond her commitment to sustainable initiatives and community endeavors, Linda’s leadership is characterized by a dedication to growth and the preservation of exceptional standards for customer and employee satisfaction, all while ensuring a lively and human touch to the business environment.
Mitch Weller
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Bringing over 30 years of IT expertise to the forefront, Mitch delivers a diverse skill set to deliver the right-sized IT solutions to customers across New York. His journey through various IT roles, from Programming and Networking to Cybersecurity and beyond, reflects a dynamic range of experiences.
As the Executive Vice President of Info Advantage, Mitch is dedicated to propelling the company to success not only through strategic partnerships but also by maintaining a steadfast commitment to customers and employees. Amid heightened community awareness, he remains keen on infusing the business with a touch of enjoyment and humanity, creating an environment where both work and play coexist harmoniously.
Mitch Weller
Executive Vice President
Nick Wetherwax
Sr. Director of Technical Solutions
Nick Wetherwax
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Nick is the Senior Director of Technical Solutions at Info Advantage Inc. in Rochester NY. He has a Bachelor of Science degree in Computer and Information Systems and has experience working as a technical consultant for many business verticals including healthcare, manufacturing, non-profit, and more. Gaining various technical certifications, and being obsessed with daring leadership, Nick is always pushing the envelope and striving for progress, not perfection.
As a fitness lover, motorcycle enthusiast, and avid outdoorsman, Nick prides himself on not being your average everyday geek. In his spare time, Nick volunteers as an N.A.S.P certified archery instructor and enjoys a good adventure with his wife, family, and close friends.
Chris Chan
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Meet Chris Chan, the driving force behind our Solutions Sales team at Info Advantage. With over 20 years in the technology industry, Chris is a trailblazer in crafting innovative solutions that elevate businesses. As Senior Director of Solutions Sales, he combines strategic vision with hands-on expertise, building lasting client relationships and positioning Info Advantage as a trusted technology partner.
Chris navigates tech trends with finesse, translating complex concepts into tangible business advantages. His leadership at the office and relationships with vendors also help foster a dynamic, collaborative environment. Outside the office, Chris enjoys fishing and spending time with his family, close friends, and loved ones.
Chris Chan
Sr. Director of Solution Sales
Rikki Weller
Marketing Executive
Mike Minch
Client Success Representative
Brittany Tenn
Client Success Representative
Taj Brown
Solution Sales Representative
Chris Proukou
Solution Sales Representative
Chris McDonald
L2 Engineer
Jacob Weller
L1 Engineer
Matt Frosini
L2 Engineer
Kyle Gillette
L2 Engineer
Captain Jack - Brand Ambassador
Expert in Tail Wags and Stress Relief
Certified in Treat Negotiation
Master of Team Cuddles
Captain Jack has long been a fixture around the Info Advantage office. A mini poodle, he often spends his work day in his official capacity as IA mascot, bu posing for various pictures for social media. He also loves scratches, a good nap and is known to visit every member of the IA team on his hunt for treats.
Be sure to follow Info Advantage on Facebook and LinkedIn to keep up with his many adventures.
Our Core Values
Passion for Technology
We’re driven by a genuine love for solving problems, helping clients, and making IT work. That passion fuels our commitment to excellence in every service we deliver.
Nimble in Every Situation
We move quickly and adapt to challenges with confidence. We stay flexible and forward-thinking to support your business needs.
Teamwork That Delivers
We believe the best results come from collaboration. Internally and with our clients, we work together to understand goals, share knowledge, and achieve lasting outcomes.
Relentless Perseverance
From complex troubleshooting to managing long-term projects, we tackle every challenge with relentless determination.
Human Above All Else
We prioritize authentic, lasting relationships built on empathy, trust, and open communication.
Our Core Values
Passion for Technology
We’re driven by a genuine love for solving problems, helping clients, and making IT work. That passion fuels our commitment to excellence in every project, conversation, and service we deliver.
Nimble in Every Situation
We move quickly and adapt to challenges with confidence. Whether responding to an urgent issue or evolving our solutions, we stay flexible and forward-thinking to support your business needs.
Relentless Perseverance
We don’t stop until the job is done right. From complex troubleshooting to managing long-term projects, we tackle every challenge with relentless determination and never settle for less.
Teamwork That Delivers
We believe the best results come from collaboration. Internally and with our clients, we work together to understand goals, share knowledge, and achieve lasting outcomes with mutual respect.
Human Above All Else
We prioritize authentic, lasting relationships built on empathy, trust, and open communication—because great IT always starts with people who genuinely care about those they support.
Our Certifications & Partners
Recognized and Trusted Across the IT Services Industry
Info Advantage is a New York State and Monroe County Certified Women and Minority Owned Business. We are a Dell Technologies Gold Partner and hold a NYS OGS contract with Dell and HPE. These certifications reflect our credibility and the strength of our vendor relationships.
Supporting Our Local Community
We Support Meaningful Causes That Reflect Our Values And Strengthen Our Community Bonds
Led by Linda Weller’s inspiring vision, our passionate and dedicated team consistently contributes time, energy, and resources to support local nonprofits. Through our IA Gives Back initiative, we’ve proudly raised over $10,000 for Rochester’s only emergency vet clinic—with more exciting events and meaningful efforts planned to expand our positive impact in the community.
Always-On IT Services Protection
Proactive IT Services That Prevent Issues, Reduce Downtime, And Support Productivity
“We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement. The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life. Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed “magic” and Jacob returned it and reinstalled it until our new computers came in.”
BETTY SUE MILLER
Director Hoag Library
“I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp. Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets. What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us. I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them. Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year. With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!”
ADAM DEKRAMER
IT Manager VP Supply Corp
“I have worked with Info Advantage over the past 12 years at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.”
CLINT SCHWAB
Durst Imaging / Rochester, NY
Our Awards
2025 Greater Rochester Chamber MWBE Award
MHA Aly in Action Award
2024 Best Women Owned Business
Rochester Business Journal Women of Excellence Award Honoree
Largest Women Owned Business
Largest IT Support Firms
2024 Ingram Micro/Trust X Alliance Partner Award - Master Mind Award
2016 Ingram Micro Women in Technology
Largest Computer Company
Industries We Empower
With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.
Financial Service Organizations
Healthcare &
Medical
Manufacturing &
Distribution
Legal Firms &
Attorneys
Nonprofit
Organizations
Professional
Services
Industries We Empower
With decades of hands-on experience across regulated and fast-moving industries, we understand the unique risks you face. Our deep industry expertise allows us to deliver cybersecurity-first, compliance-ready IT solutions tailored to your environment and built to protect what matters most.
Company
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