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Business Analyst Oracle ERP P2P

  • Location: Washington DC

  • Qualifications: Oracle ERP Analyst

  • Job Type: Full-time

  • Job Description:The business system analyst is responsible for solving business problems, business architecture, process optimization, business rules, business cases, business requirements, organizational change (communications), and UAT. 12+ years of experience. Formulates and defines systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements.

    Key Responsibilities

  • The role of the business system analysis is to understand and document current business procedures and identify areas for improvement.

  • This person will provide hands-on business process requirements analysis in support of Oracle Cloud ERP and related applications.

  • In collaboration with internal departments and external resources, plans, designs and implements financial systems solutions.

  • A thorough understanding of the current state of the organization is necessary prior to recommending changes related to implementing a new business solution.

  • Under general supervision, formulate and define system scope and objectives through research

  • The business systems analyst is responsible for the knowledge transfer of business requirements to the application developers.

  • The business analyst shall be able to make cogent arguments recommending a course of action

  • The business analyst needs to scour through enormous amounts of information in the business area they support to find the salient points.

  • New business patterns happen all the time and detecting them can provide a significant advantage. The business analyst shall be able to identify and address the change in the business process

  • The business analyst shall understand the variety of standard ideas and methods for requirements gathering and translate what the business wants into IT requirements and functional design specifications

  • The business analyst shall be able to create trust between Business and IT teams.

  • The business analyst shall assist in identifying and implementing various software solutions

  • The business analyst shall provide application support for business users

  • The business analyst shall have the ability to write conversion, interface, reports and extension functional design specification

  • The business analyst shall have experience supporting data cleanup, data conversion and reconciliation activities

  • The business analyst shall have experience supporting month-end and year-end activities, including reconciliation

  • The business analyst shall be able to review design specifications developed by other analysts and provide feedback on design documents.

  • The business analyst shall be able to write white papers and solution recommendations as needed

  • The business analyst shall be able to support testing and conduct training

  • Formulates and defines systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements

  • Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results

Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.

Required Qualifications

  • 1. 12+ years of Business Analyst experience (Required)
    2. 12+ Years of Software Development Lifecycle experience (Required)
    3. 12+ years of requirements gathering and documentation experience (Required)
    4. 12+ years of Microsoft Excel/Word/Visio/PowerPoint experience (Required)
    5. 12+ years of Oracle Financials EBS/Cloud Suite experience (Required)
    6. 12+ years of experience working as an Oracle Functional Subject Matter Expert/SME in Procure to Pay Process Area (Required)
    7. 8+ years of experience with month-end and year-end closing and reconciliation in Procure to Pay Process Area (Required)
    8. Demonstrable expertise within the Oracle Cloud ERP suite. Specific expertise is required within the following modules: Oracle Purchasing and Oracle Payables.
    9. 8+ years of experience providing production support for Oracle EBS/Cloud Application
    10. 8+ Years’ experience implementing Oracle ERP Cloud Procure to Pay Process Area (Required)
    11. Experience with Public Sector implementation

Education and Certifications

  • 1. Bachelor’s Degree in Information Technology, Finance, Business, Accounting or related field, or
    2. The equivalent combination of education and successful work experience (10 years) and
    3. CPA Certification is Preferred

    Skills Required

  • 1. 12+ years of Business Analyst experience (Required)
    2. 12+ Years of Software Development Lifecycle experience (Required)
    3. 12+ years of requirements gathering and documentation experience (Required)
    4. 12+ years of Microsoft Excel/Word/Visio/PowerPoint experience (Required)
    5. 12+ years of Oracle Financials EBS/Cloud Suite experience (Required)
    6. 12+ years of experience working as an Oracle Functional Subject Matter Expert/SME in Procure to Pay Process Area (Required)
    7. 8+ years of experience with month-end and year-end closing and reconciliation in Procure to Pay Process Area (Required)
    8. Demonstrable expertise within the Oracle Cloud ERP suite. Specific expertise is required within the following modules: Oracle Purchasing and Oracle Payables.
    9. 8+ years of experience providing production support for Oracle EBS/Cloud Application
    10. 8+ Years’ experience implementing Oracle ERP Cloud Procure to Pay Process Area (Required)
    11. Experience with Public Sector implementation

AWS Connect Engineer

  • Location: Washington DC

  • Qualifications: AWS Engineer

  • Job Type: Full-time

  • Job Description: Working closely with the Office of the Chief Financial Officer (OCFO) and other District government stakeholders. The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives.

    Key Responsibilities

    Design and Configuration:

    Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing

    based on business requirements. Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions

    within Connect contact flows.

    Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles.

    Metrics and Reporting:

    Ensure all metrics required for Key Performance Indicator (KPI) management are collected and available within AWS Connect.

    Configure and maintain custom dashboards and reports in Amazon Connect and Amazon QuickSight for business units to monitor team performance.

    Regularly review usage data from Amazon Connect's cloud monitoring tools, such as Amazon CloudWatch, and report findings to the supervisor.

    Outbound Campaigns and Surveys:

    Set up and manage outbound voice campaigns and customer surveys using Amazon Connect Outbound Campaigns and Contact Flows.

    Ensure campaigns comply with relevant regulations, including managing caller ID settings, call times, and contact attempts.

    Integration and Optimization:

    Design and implement integrations between AWS Connect and other systems, including CRMs, using AWS Lambda and other AWS services.

    Continuously review and enhance designs based on feedback to improve operational efficiency, reliability, and availability of the contact center.

    Security and Compliance:

    Collaborate with security staff and supervisors to document and implement processes and procedures that ensure AWS Connect comply with District, OCIO, and relevant security controls.

    Apply appropriate change control and configuration management processes for all modifications to the production environment.

    Troubleshooting and Support:

    Identify and resolve technical issues related to the AWS Connect environment, providing timely updates to the supervisor.

    Implement system revisions to maintain and improve overall performance.

Required Qualifications

  • Amazon Connect Hands on experience, not AWS infrastructure.

    Hands on AWS CI/CD experience deploying code and customize AWS connect services.

    AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform. (Preferred)

    A minimum of 3 years Hands-on experience with Amazon Connect and other AWS cloud services is essential.

    Experience with scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities.

    Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration.

     In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management.

    Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management.

    Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3.

    Strong understanding of workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem.

    Proven ability to work effectively with cross-functional teams, including IT project managers, business analysts, security staff, and business leaders.

    Preferred Certifications

    Engineering, or a related field or the equivalent combination of education and successful work experience

    Skills Required

    Amazon Connect CCaaS Hands on experience, not AWS infrastructure.

    Hands on AWS CI/CD experience deploying code and customize AWS connect services.

    AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform. (Preferred)

    A minimum of 3 years Hands-on experience with Amazon Connect and other AWS cloud services is essential.

    Experience with scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities.

    Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration.

    In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management.

    Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management.

    Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3. Strong understanding of workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem.

    Proven ability to work effectively with cross-functional teams, including IT project managers, business analysts, security staff, and business leaders.

    Effective communication skills for gathering requirements, providing technical explanations, and collaborating with stakeholders.

Compliance & Risk Consultant

  • Location: Washington DC

  • Qualifications: Compliance Consultant

  • Job Type: Full-time

  • Job Description: We are seeking a skilled Cybersecurity Analyst to monitor, detect, and respond to security threats across the organization’s IT infrastructure. The ideal candidate will be responsible for protecting systems, networks, and data from cyber threats while ensuring compliance with security policies and standards.

    Key Responsibilities

    • Monitor security alerts and events using SIEM tools

    • Identify, investigate, and respond to security incidents

    • Conduct vulnerability assessments and risk analysis

    • Implement and maintain security controls and best practices

    • Analyze malware, phishing attempts, and suspicious activities

    • Support incident response and forensic investigations

    • Maintain security logs, reports, and documentation

    • Collaborate with IT teams to improve system security posture

    • Ensure compliance with security frameworks and policies

    Required Qualifications

    • Bachelor’s degree in Cybersecurity, Computer Science, or related field

    • 2+ years of experience in cybersecurity or information security

    • Knowledge of network security, firewalls, IDS/IPS

    • Experience with SIEM tools (Splunk, QRadar, Sentinel, etc.)

    • Understanding of threat analysis and incident response

    • Familiarity with vulnerability scanning tools

    • Strong analytical and problem-solving skills

    Preferred Certifications

    • CompTIA Security+

    • CEH (Certified Ethical Hacker)

    • CISSP (for advanced roles)

    Skills Required

    • Cyber threat detection & prevention

    • Risk assessment and security auditing

    • Incident response & reporting

    • Strong communication and documentation skills

At DC MSSP, security is not a side project, it is the work. We protect government and commercial organizations across DC, Maryland, and Virginia, helping them stay resilient against real threats and ready for the frameworks they answer to, from CMMC to HIPAA to SOC 2. The people we hire do work that matters, and see the impact firsthand. If you want to sharpen your skills alongside experienced technologists, take on problems that shift from week to week, and grow without leaving the region you call home, take a look at the roles below. We would like to meet you.