The Protector Backstory
We started Protector at a time when concerns of ransomware and data breaches were at an all-time high. Many businesses were living in fear and struggling to manage daily operations. We set out to change this reality for companies in New England.
Our goal is to help clients grow their businesses – and most importantly, rest easy knowing they are safe from security meltdowns. Protector clients deserve to approach every day with confidence in their IT strategy and the team who supports them.
we’ve got your back
Experienced IT Specialists
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Freddy Hampton
Director of Services & Support
Sophie Mejia
Regional Vice President
jimmie vaughan
General Manager
michael harrel
Director of Services & Support
lydia cox
Marketing Manager
rafael mccall
Virtual IT Director
roderick alvarez
Client Services Manager
dominick newman
Senior Solutions Consultant
rebekah reyes
Engineer
Why Our Clients Stay with Us
We Put Our Clients’ Worries at Ease
We can teach anyone to manage business technology, but you can’t teach good personality. We’re on a mission to squash the stereotypical image of the rude, condescending IT person. That’s why our golden rule in hiring is everyone has to be nice. Plain and simple.
We Don’t Create Problems to Squeeze Pennies
At Protector, we’re not aggressive salespeople selling unnecessary boxes of goods – we’re techies trained to minimize problems. Our clients pay a flat, predictable monthly rate. No tricky add-ons, no hidden fees, no freak-outs.
We Don’t Give Jargon-Laced Lectures
Some MSPs push sales by intentionally talking over their clients’ heads with a condescending demeanor. We don’t expect our clients to be IT experts – otherwise, they wouldn’t hire us. Protector doesn’t want any mysteries or fuzziness in the service we provide.
We’re Always Available For Clients
Clients should never have to wait around for answers from their MSP. Protector delivers “Direct to Tech” service – meaning clients get fast, direct access to our technicians, even if they wake up in a cold sweat at 3 in the morning.
We Work Proactively To Solve Issues
Security-First IT is about more than just cyber threats – it’s about avoiding hiccups that compromise revenue. That’s why we work to tackle issues at the seed before they grow into disruptive problems.
We Help Clients Grow
Our IT plans are crafted to be flexible and adapt to how each client matures. IT should never be a roadblock – it needs to be a vehicle.
Let’s Discuss Our Proven Security-First IT Approach
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Call (855) 643-3889 today or click the button below to schedule your appointment. We’re ready to jumpstart your IT journey.
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