Business Phones That Never Miss A Call
Your phones should always work, whether you are at your desk, on the road, or anywhere you are. Our VoIP solutions keep you connected with clear call quality, flexible routing, and amazing uptime. Even during storms and hurricanes, our systems keep your business communicating!
Need to use SMS for a more seamless way to communicate – we have you covered. SMS is part of what we provide and we have advanced tools that keep you in touch with customers. Ask us how we can give you a competitive advantage with SMS.
We deliver fully managed VoIP systems with secure cloud hosting, seamless device integration, detailed call reporting, and flexible custom configurations tailored to your needs. Our solutions provide reliable, high-quality voice communication that adapts to how your business operates every day—helping your teams stay consistently connected, productive, and responsive to customers.
Clearer Calls, Smarter Connections, Greater Flexibility
Route calls to any location, device, or user in real time.
Keep phones working during outages with cloud-hosted infrastructure.
Eliminate busy signals and dropped calls completely.
Track call volume, missed calls, and voicemail activity with reporting.
Send and receive faxes digitally from anywhere on any device.
Support in-house teams and call centers with scalable phone systems.
Use your existing phone numbers and expand with local or toll-free lines.
"I have been a client of Cloud Choice for more than 6 years and have been completely satisfied. The response is always immediate, helpful and on point. I highly recommend Fred and his team."
JAY TAYLOR
Florida
"Cloud Choice is AMAZING!!!! Everyone is so nice and they go above & beyond for all your needs!!! I appreciate all they do for our company!!"
KAYLA MAZZILLI
Florida
"Threats to my business come from many places. These guys know their stuff, keep me HIPAA compliant and secure."
MH, OWNER
Florida
How We Streamline Your Communication
Our VoIP services are built for flexibility, uptime, and call clarity. We manage everything behind the scenes so your phones stay reliable, your calls sound professional, and your team stays connected everywhere without interruption or dropped service.
Cloud Hosted PBX
Phones keep working even during internet or power outages thanks to our secure, dedicated cloud infrastructure with built-in failover and automatic routing to mobile or alternate devices without missing any customer communications.
Call Routing Flexibility
We set up ring groups, call parks, find-me/follow-me, and device integrations so users can send and receive calls wherever they work, on any schedule or hardware platform across multiple secure locations.
Built-In Call Reporting
Monitor usage, missed calls, voicemail trends, and system activity with dashboard-based reporting tools that help improve service levels, manage staff, and plan capacity with confidence and actionable performance analytics.
Fax And Messaging
We digitize faxing and messaging so teams can send, receive, and store communications securely without needing legacy hardware, paper, or on-premise fax software to stay operational and fully connected always.
Why You Might Need Help
Most phone systems are patched together over time, leaving businesses with limited features, reliability issues, and no visibility into how calls are being handled or where customer communication is breaking down.
A professionally managed VoIP system eliminates guesswork by replacing unreliable setups with tailored voice solutions. You receive modern tools, responsive support, and infrastructure built specifically around how your business communicates and serves customers.
Why Clients Choose Our Team
We do more than install phones. We design, manage, and support voice systems that match your call flow, staffing model, and infrastructure needs without relying on outdated or inflexible platforms.
Our systems are reliable, scalable, and easy to manage. Whether you are running a small office or a full call center, we give you tools that keep communication sharp, seamless, and fully under your control.
Phone Systems Built For Real Business Use
We do not sell cookie-cutter VoIP plans. Every phone system is built to fit your staff, workflows, and daily needs so calls connect clearly and never get dropped or lost. We assess your team structure, communication volume, and operational goals to configure routing, extensions, and features that make sense for how your business functions in real-world situations every single day.
Our clients rely on us to keep their teams connected, their callers supported, and their operations running. We manage the system, provide support, and make changes quickly when business needs shift. Whether it is adding new lines, updating call flows, or troubleshooting quality issues, our team acts quickly to prevent disruptions and ensure your communication never becomes a barrier to customer service.
Cloud Reliability
Our systems run in our secure cloud with automatic failover and zero on-site dependency. This ensures your phones stay online during outages, network problems, or local events that affect your physical office location anywhere.
Smart Routing
Calls follow your team from desk phones to mobile to remote offices. Routing logic is customized per role, location, or department to ensure every call reaches the right person without added steps or confusion reliably.
Live Reporting
Track calls, voicemails, and usage trends with simple dashboards. These reports give you visibility into call handling, peak times, abandoned calls, and agent activity so you can manage performance and improve responsiveness confidently.
Digital Faxing
Send and receive faxes online without paper, hardware, or delays. Faxing integrates into your workflow and inbox, giving staff access to documents from anywhere without relying on physical machines or manual processing tools.
FAQs About Our VoIP Solutions
How Is VoIP Different From Traditional Phone Systems?
VoIP uses your internet connection to place and receive calls, unlike traditional phone lines. This allows for greater flexibility, lower costs, and access to features that support remote and hybrid teams.
What Happens If The Internet Goes Out?
With cloud-hosted VoIP, calls can automatically forward to mobile phones or remote locations. Your system stays operational, and your callers never get a busy signal or dead end during an outage.
Can I Keep My Existing Phone Numbers?
Yes, we can port your current phone numbers into your new VoIP system. You keep the same contact numbers while gaining better performance, clearer call quality, and more flexible features.
Does VoIP Work For Call Centers?
Yes. VoIP supports ring groups, call queues, reporting, and routing features that are essential for inbound or outbound call center operations. It scales easily as your staffing and business needs grow.
What Devices Can I Use With VoIP?
VoIP works with desk phones, softphones, mobile apps, and browser-based tools. You can answer calls on your office phone, cell phone, laptop, or other connected devices depending on your preferences.
Let’s Talk About Fast, Local IT That Works
We reduce downtime, eliminate app sprawl, secure your systems, and support HIPAA, CMMC, and SEC compliance through streamlined Microsoft 365 environments and strategic vCIO and vCISO guidance.
Call (561) 786-2166 today to get local IT support that solves your problems.
430 NW Lake Whitney Pl,
Port St. Lucie, FL 34986,
United States
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