Blog

Beware the Scam Support Call

Beware of Ransomware Scams: Protect Your Business Today! 🚨

December 30, 20241 min read

🚨 Beware That "Support Call" – It Could Be a Ransomware Scam! 🖥️

Hey there, tech-savvy leaders! 🌟 Imagine this: your employee gets a Teams chat from someone claiming to be Microsoft support. Sounds harmless, right? Think again.

🎭 The Scam Unveiled

Scammers are getting craftier. They’re pretending to be “help desk” staff, all to gain access to your business devices. Once inside, they unleash ransomware—locking you out of your own data and demanding a hefty payment to unlock it. 💸

🕵️‍♀️ How They Pull It Off

Here’s their playbook: 1️⃣ Flood the Inbox: Overwhelm an employee’s email with spam, making it unusable.
2️⃣ Play the Hero: Call as “IT support,” offering to fix the chaos.
3️⃣ Sneaky Software: Request access via remote tools like AnyDesk or Windows Quick Assist.

🎯 The Twist? These scammers aren’t just calling. They’re now creating fake Teams accounts with usernames like “Help Desk” and domains like “securityadminhelper.onmicrosoft.com” to seem legit. They’ll slide into your employees' DMs, claiming they need device access ASAP. 🚨

💥 The Fallout of a Ransomware Attack
Once in, it’s game over:

  • They lock down your operations ⛔

  • Access sensitive data 🔓

  • Potentially leak confidential information 🌐

And the aftermath? Beyond paying a ransom, expect reputational damage, operational downtime, and even legal headaches. Not fun. 😰

🔐 Protect Your Team Like a Pro

Knowledge is power! Here’s how to stay ahead:
✔️ Train your team to spot scams.
✔️ Encourage double-checking with your real IT partner before granting access.
✔️ Secure Microsoft Teams: Allow chats only from trusted domains and enable chat logging.

🚀 Want an Extra Layer of Security?

Big Water Tech has your back! Let’s lock down your setup and keep those pesky scammers out. Get in touch today. 🌊📞

Prefer to learn via video? Watch here:

Ransomware scamMicrosoft Teams scamIT support phishingremote access scamsbusiness cybersecurityTeams security tipsransomware protectionBig Water Tech security solutions
As head of Marketing Operations and Leadership at Big Water Tech, Jessica Rakowicz brings a creative flair to everything she does. From mountain biking adventures to immersing herself in books, her passion for creativity extends beyond the workplace. A self-professed coffee enthusiast, Jessica's love for espresso is legendary—she requires it for any work environment.

Jessica Rakowicz

As head of Marketing Operations and Leadership at Big Water Tech, Jessica Rakowicz brings a creative flair to everything she does. From mountain biking adventures to immersing herself in books, her passion for creativity extends beyond the workplace. A self-professed coffee enthusiast, Jessica's love for espresso is legendary—she requires it for any work environment.

Back to Blog

Ready For A No-Nonsense Approach To IT?

  1. Hire us to set your IT strategy up for sustainable success.

  2. Learn about our proven No-Nonsense approach.

  3. Get an IT roadmap designed specifically for you.

  4. Fearlessly grow your business.

Get in Touch with us!

Call us at (248) 220-7714 or or fill out the form below.

Featured Posts

Beware the Scam Support Call

Beware of Ransomware Scams: Protect Your Business Today! 🚨

December 30, 20241 min read

🚨 Beware That "Support Call" – It Could Be a Ransomware Scam! 🖥️

Hey there, tech-savvy leaders! 🌟 Imagine this: your employee gets a Teams chat from someone claiming to be Microsoft support. Sounds harmless, right? Think again.

🎭 The Scam Unveiled

Scammers are getting craftier. They’re pretending to be “help desk” staff, all to gain access to your business devices. Once inside, they unleash ransomware—locking you out of your own data and demanding a hefty payment to unlock it. 💸

🕵️‍♀️ How They Pull It Off

Here’s their playbook: 1️⃣ Flood the Inbox: Overwhelm an employee’s email with spam, making it unusable.
2️⃣ Play the Hero: Call as “IT support,” offering to fix the chaos.
3️⃣ Sneaky Software: Request access via remote tools like AnyDesk or Windows Quick Assist.

🎯 The Twist? These scammers aren’t just calling. They’re now creating fake Teams accounts with usernames like “Help Desk” and domains like “securityadminhelper.onmicrosoft.com” to seem legit. They’ll slide into your employees' DMs, claiming they need device access ASAP. 🚨

💥 The Fallout of a Ransomware Attack
Once in, it’s game over:

  • They lock down your operations ⛔

  • Access sensitive data 🔓

  • Potentially leak confidential information 🌐

And the aftermath? Beyond paying a ransom, expect reputational damage, operational downtime, and even legal headaches. Not fun. 😰

🔐 Protect Your Team Like a Pro

Knowledge is power! Here’s how to stay ahead:
✔️ Train your team to spot scams.
✔️ Encourage double-checking with your real IT partner before granting access.
✔️ Secure Microsoft Teams: Allow chats only from trusted domains and enable chat logging.

🚀 Want an Extra Layer of Security?

Big Water Tech has your back! Let’s lock down your setup and keep those pesky scammers out. Get in touch today. 🌊📞

Prefer to learn via video? Watch here:

Ransomware scamMicrosoft Teams scamIT support phishingremote access scamsbusiness cybersecurityTeams security tipsransomware protectionBig Water Tech security solutions
As head of Marketing Operations and Leadership at Big Water Tech, Jessica Rakowicz brings a creative flair to everything she does. From mountain biking adventures to immersing herself in books, her passion for creativity extends beyond the workplace. A self-professed coffee enthusiast, Jessica's love for espresso is legendary—she requires it for any work environment.

Jessica Rakowicz

As head of Marketing Operations and Leadership at Big Water Tech, Jessica Rakowicz brings a creative flair to everything she does. From mountain biking adventures to immersing herself in books, her passion for creativity extends beyond the workplace. A self-professed coffee enthusiast, Jessica's love for espresso is legendary—she requires it for any work environment.

Back to Blog

Enroll in Our Email Course

Learn How a No-Nonsense IT Strategy Benefits Your ComBullet listpany:
  • Strategies to allocate your IT budget efficiently

  • Enhance cybersecurity defenses on a bButtonudget

  • Ensure your technology investments continue to serve your business as it grows