A Backup That Has Not Been Tested Is Not A Viable Backup
Most offices assume the backup is working. That holds until ransomware hits on a Thursday night and the restore fails because a configuration changed three months ago and nobody ran a drill to catch it.
We treat backup as a tested system, not a setting. Every arrangement includes restore drills on live data, a documented recovery window, and offsite copies a ransomware event cannot reach.
What Our Disaster Recovery Services Do For You
Back up every server, endpoint, and cloud workload your business depends on.
Store offsite copies your network cannot reach, even after a ransomware hit.
Run scheduled restore drills and document results for your leadership team.
Maintain a recovery time objective documented in writing before anything breaks.
We Believe In Earning Your Trust Through Proven Results, Not A Glossy Sales Deck
Here Is What Thirty-Three Years Of doing the work Has meant To Our Clients:
A NetConnect Client For Over 20 Years
"I want to express my heartfelt gratitude to the NetConnect team. They're always there for us, showing true dedication in sales and support. In emergencies, they're lightning-fast, unlike other vendors. NetConnect truly delivers on their promises.."
Private Education
NetConnect Takes a Multi-Tiered Approach
"They respond promptly to our time-sensitive needs and consistently exceed our expectations. Their transparent approach prioritizes quality within our budget, with a focus on long-term success. They invest in employee development for top-notch service, and truly understand our business"
Not-For- Profit
Top Notch Service From A Top Notch Company
"It's reassuring to have responsive IT support and knowing that skilled technicians are always ready to ensure our systems run smoothly. Their proactive monitoring, data backup, and security measures provide peace of mind."
Wealth Management
How We Support Your Continuity
Recovery is not a backup setting. It is a sequence of decisions made before anything goes wrong: what gets backed up, where the copies live, how long the restore takes, and who holds the keys. We make those decisions with your leadership and then test the answers on the schedule we set together.
Ransomware-Proof Copies
Offsite copies live beyond the reach of any attack on your primary network. An event that locks your servers cannot touch the restore point we use to bring you back.
Tested On A Real Schedule
Restore drills run on the schedule we set, against real data, with results sent to your leadership. A backup nobody tested recently is not a backup you can rely on.
Recovery Window In Writing
We document your recovery time objective with your leadership before anything breaks. You know the target window before a crisis, not when you call us at two in the morning.
Every System Accounted For
Your backup scope covers servers, endpoints, cloud workloads, and the line-of-business applications your office depends on, not only the file server that someone remembered to add to the original job.
Backup Failures Follow A Predictable Pattern
The backup failure scenario is almost always the same. Ransomware hits over a weekend, the restore job runs, and somewhere in the process a configuration change from three months ago means the backup job has been silently failing since then.
The quieter version shows up at audit time. The auditor asks when the last restore test ran, and the answer is either a date that predates the last infrastructure change or a blank. Most offices that think they have a working backup have a backup they have never actually proven works under real conditions.
How Our Recovery Approach Works
The difference between a backup and a tested recovery system is the drill. We run restore tests on a documented schedule using real data and real restore targets, and the results go to your leadership in writing. If a drill surfaces a problem, we fix it before the actual event requires it.\
Every arrangement includes a written recovery time objective your leadership signs off on, offsite storage your network cannot reach, and a scope that covers every system your business actually runs on.
Offsite Backup Management
Automated Backups Stored Where Your Network Cannot Reach
Offsite backup management means every workload in your environment gets backed up on schedule, to storage your local network cannot reach, with a versioning policy that lets us go back past the point where malware started encrypting files. We manage the job configuration, monitor for failures, and alert on anomalies before they become a restore problem. You do not check the backup dashboard. We do, and we tell you when something needs your attention.
Most backup failures are not dramatic. They are a job that ran last Tuesday but not Wednesday, or a scope that included three of your four servers because someone forgot to add the fourth when the environment changed. We catch both categories before they matter. We also verify the backup contains what it is supposed to contain, not just that the job completed.
Jobs monitored daily so failures get caught before they compound.
Offsite storage held where ransomware hitting your network cannot reach.
Version history retained so restores go back past the point of infection.
Disaster Recovery Planning
A Written Recovery Plan Built Around Your Real Environment
A disaster recovery plan answers the questions your leadership needs before anything goes wrong: what systems come back first, in what order, in what time frame, and who makes which call when the sequence starts. We sit with your team, answer each question in writing, and produce a runbook your staff can follow under pressure without us guiding every step. The plan reflects your actual environment and your actual vendor relationships, not a template.
Most offices have a disaster recovery plan sitting in a document nobody has reviewed since the IT environment last changed significantly. We write the plan around your current environment, your current vendor contacts, and your current recovery priorities. Then we review it on a schedule tied to your environment changes so it does not drift out of accuracy.
Recovery priorities documented so the right systems come back first.
Runbook written so your staff can follow the plan without live guidance.
Plan reviewed on schedule so it stays accurate as your environment changes.
Business Continuity Testing
Restore Drills Proven Against Real Data On A Schedule
A business continuity test is what happens when we actually run the restore against real data and time the result against the recovery window we committed to in writing. The test confirms the plan works or surfaces the problem before it matters. We document the results, report them to your leadership, and update the plan when the test reveals a gap. An untested recovery plan is not a plan, it is a well-formatted assumption that has not been challenged.
Business continuity testing is where most IT vendors stop short. They configure the backup, verify the job ran, and move on. We schedule the restore drill, run it against actual data, and bring the results to your leadership with a written record. If the test surfaces a problem, it gets fixed before the real event occurs.
Restore drills run against real data, not synthetic test files.
Results documented and delivered to your leadership after each drill.
Gaps found during a drill get fixed before the next real event arrives.
Why Businesses Trust Us With Their Data
Most businesses discover their backup program has a gap during the event that required a working backup. That is the worst possible time to find out. The office that ran regular restore drills already knows the answer before the question becomes an emergency.
Confident Recovery
The difference between a backup that sounds good and one that works is a tested restore with a documented result. We run that drill before you need it, not after ransomware starts the clock on downtime.
No More Assumptions
Your leadership knows the recovery time objective before an incident, not during one. We set that number, test it on a drill schedule, and update it when your infrastructure changes in ways that affect the target.
Ransomware Cannot Win
An attacker who encrypts your network cannot reach the offsite copies we maintain outside your primary environment. Your recovery point exists regardless of what happens to your local servers, workstations, or cloud-synced storage during the event.
Auditors Find Records
Backup logs, drill results, and recovery documentation all stay in a system your team and ours can access. When a regulator or cyber insurance carrier asks for proof your program runs, the answer is already filed.
Frequently Asked Questions
How Often Should We Run A Full Restore Drill On Our Backups?
We typically schedule restore drills quarterly, with a more lightweight verification monthly to confirm the job is running and the most recent backup is restorable. The frequency increases after a significant infrastructure change, a new software deployment, or any event that affects the systems in your backup scope. The goal is that no meaningful change to your environment goes untested for longer than a single quarter.
What Gets Backed Up And What Typically Falls Outside The Standard Scope?
The standard scope covers servers, endpoints, cloud workloads, and the line-of-business applications your team runs on. Applications hosted entirely by a third-party vendor with their own backup and recovery commitments may fall outside the scope, but we document that boundary clearly. If a system is critical to your operations, we identify it in the scoping conversation and confirm whether it is covered or what it would take to add it.
How Do You Handle Cloud Data That Lives Outside Our On-Premise Servers?
Cloud workloads, Microsoft 365 data, and other cloud-hosted systems get backed up separately from your on-premise infrastructure. Many businesses assume their cloud vendor backs up everything, but most cloud platforms operate on a shared responsibility model where the data protection is the customer's obligation. We assess what you have in the cloud, identify the gaps in the vendor's default backup coverage, and fill them.
What Is The Difference Between A Backup And A Disaster Recovery Plan?
A backup is the copy. A disaster recovery plan is the documented sequence of decisions your team follows to restore operations using that copy when something goes wrong. A backup without a plan means your staff is making recovery decisions under pressure with no playbook. The two work together: the backup gives you the data, and the plan tells you exactly what to do with it and in what order.
