Your Productivity is Our Priority
Every hour your team loses to slow systems, password resets, or a printer that will not talk to the network is an hour they are not serving customers or closing deals. That is why we built Corptek the way we did. We handle the day-to-day IT that keeps your business moving, including tickets, monitoring, patching, updates, user requests, network health, and Microsoft 365, so your people can focus on the work that actually matters.
Our approach is proactive. We catch issues before you notice them and resolve the rest before they cost you real money. From healthcare providers and law firms to CPA offices, manufacturers, and the other businesses we serve across Fort Worth, Dallas, and the surrounding area, our clients stay running because we treat their IT like it is our own.
What We Do For You
Connect with a live technician in sixty seconds with our HelpDesk60 service.
Keep your systems up, your users productive, and your downtime minimal.
Monitor your environment 24/7 so issues get caught before your team does.
Meet HIPAA, GLBA, and industry compliance requirements with confidence.
Get a Fort Worth-based team that knows your environment and your people.
Free your team to focus on the work that drives revenue, not tickets.
Sleep easier knowing your data is backed up and recoverable at all times.
“Corptek has taken care of our IT needs for many years. They are knowledgeable, professional and courteous. The techs are always patient with our level of or lack of techie knowledge and have solved many computer issues from the very simple to the most complicated. We have never been disappointed.”
MONICA CAPUANO
Texas
“Corptek has taken care of our IT needs for over 12yrs. They are always easy to work with and professional. They have solved many computer issues from the very simple to the most complicated. We have never been disappointed.”
Patty Reid
Texas
“Jason and his team have been great to work with! We utilized their services for an email migration from one platform/account to a new one, and it could not have gone smoother. Jason was always available and accessible to answer all questions throughout the process. I still reach out to him from time to time for ongoing support, and he continues to be a huge help. 5/5 stars for sure!”
Patrick Beachner
Texas
How We Keep Things Running
Our managed IT approach is built on four principles: proactive maintenance that prevents problems, always-on monitoring that catches issues early, a local support team that actually picks up the phone, and security built into every system we run.
Proactive, Not Reactive
We fix issues before you feel them. Continuous monitoring, preventive maintenance, and regular patching mean most problems never reach your team's screen. You notice fewer outages, fewer slow mornings, and fewer "why is this not working" emails.
Always-On Monitoring & Support
Our team watches your environment 24/7 across servers, endpoints, networks, and cloud services. When something does go wrong, it is flagged, investigated, and resolved fast. That is what keeps your day-to-day running without drama.
A Local Team You Can Rely On
HelpDesk60 is our promise to pick up the phone in sixty seconds. Our Fort Worth-based technicians know your environment, know your people, and resolve most tickets on the first call. No overseas queues, no runaround.
Security Built Into the Foundation
Managed IT and cybersecurity are not separate things for us. Every system we manage is configured with security best practices by default, from MFA and patching to encryption and backup. That is what keeps small problems from turning into breaches.
Cybersecurity Isn't Your Job
The real cost of scrappy IT is never the repair invoice. It is the fifteen minutes your sales lead loses restarting a frozen laptop, the hour payroll burns chasing a license renewal, and the morning your front desk loses to Wi-Fi that refuses to stay connected.
Those hours disappear quietly into the calendar, and your staff stops raising them because everyone is used to the friction. The bigger problem is compounding: unpatched servers, aging switches, and undocumented systems eventually fail all at once, and the bill arrives suddenly.
Get One Partner For Everything IT-Related
Most businesses end up juggling a phone vendor, a cloud specialist, a break-fix shop, and a hardware reseller, each one blaming the other when something stops working. We consolidate that sprawl into a single accountable team that already knows your network end to end.
That single relationship is what makes the math work. When your Outlook breaks at 8 a.m. and your firewall needs replacing at 2 p.m., the same technician with the same notebook handles both, and you are not re-explaining your environment for the fourth time this quarter.
HelpDesk60
Stop Waiting On Tickets, Start Solving Problems
Most help desks promise fast response and deliver a ticket number. HelpDesk60 is different. Every support call from your team lands with a real Corptek technician inside sixty seconds, no voicemail, no automated menus, no queue shuffling. Because the same team already runs your environment every day, they know what is installed, what is normal, and where the quirks live, so most issues resolve on the first call and nobody is left hanging while the workday keeps moving forward.
Sixty-second live pickup on every support request we receive.
Around-the-clock coverage that matches your operating hours.
Fort Worth technicians who know your people and your setup.
Proactive Monitoring & Maintenance
We Eliminate Issues Before Your Team Even Notices A Problem
The worst IT problems are the ones nobody saw coming. Our monitoring agents watch every layer of your stack around the clock, servers, endpoints, firewalls, switches, cloud services, and backups, and alert us the moment something drifts outside normal. Patches go in, disk space gets cleaned up, failing drives get swapped, and certificates get renewed, often before your team logs in for the day. Fewer surprises, fewer outages, and a calmer Monday morning.
24/7 visibility across servers, endpoints, and cloud tools.
Automated patching that closes vulnerabilities on schedule.
Early warnings on failing hardware before it takes you offline.
Network Management & Support
A Network That Supports Your Growth, Not Holds It Back
Your network is where everything else runs: phones, email, cloud apps, video meetings, payment systems, and the security tools protecting all of it. We design, maintain, and troubleshoot it end to end, from the ISP handoff to the Wi-Fi access point in the back office. Because we are vendor-neutral, we recommend the switches, firewalls, and access points that actually fit your traffic and your budget, not whatever an account rep is paid to push this quarter.
Certified engineers managing every link in your network.
Vendor-neutral gear selection matched to your real traffic.
Remote and on-site support for switches, firewalls, and Wi-Fi.
Microsoft 365 Management
Get The Most From Teams, Outlook, SharePoint, OneDrive
Microsoft 365 is rarely configured the way it should be out of the box. Licenses sit unused, sharing permissions get sloppy, and basic security toggles like MFA and conditional access are often left switched off. We take ownership of the entire tenant, tune the settings, onboard and offboard users cleanly, and give your team someone to call when Outlook misbehaves or Teams refuses to share a screen. Microsoft keeps shipping features, and we keep turning on the ones that help.
Tenant hardening with MFA, conditional access, and DLP applied.
Clean user onboarding and offboarding on every hire or exit.
Hands-on help when Outlook, Teams, or SharePoint acts up.
Backup & Business Continuity
Recover Fast When Hardware, Software, Or People Fail
Hardware fails, ransomware gets through, and eventually somebody deletes the wrong folder on a Friday afternoon. What separates a scare from a catastrophe is how fast you can get the data back and keep the business running through the mess. We build backup and continuity plans that cover servers, endpoints, and Microsoft 365, ship encrypted copies offsite, and test restores on a regular schedule, so the plan still works when you actually need it most.
Automated backups covering servers, endpoints, and Microsoft 365.
Offsite, encrypted copies that survive a local disaster or theft.
Routine restore testing so you trust the plan before using it.
Strategic IT Guidance (vCIO)
An IT Leader On Your Team, Without The Executive Salary
Most owners and operations leads do not need another vendor, they need a technology advisor who thinks ahead. Our vCIO service gives you a seasoned technologist who learns your business, builds a multi-year roadmap with you, and sits in on the decisions that shape your next five years: budgets, compliance commitments, office moves, acquisitions, and major platform changes. Executive-level input on a schedule that scales with the size of your company, not against it.
A multi-year roadmap aligned with your growth and budget.
A seasoned advisor in the room for the big technology calls.
Compliance and acquisition input when the stakes get real.
Why Businesses Partner With Us For Managed IT
Managed IT only works when the partner actually shows up, actually knows your environment, and actually takes ownership when something breaks. Dallas-Fort Worth businesses stay with Corptek for decades because we deliver on all three, not just the pitch.
One Team, One Number
A single Fort Worth team supports your entire environment, with one phone number and one shared ticketing system, so you never re-explain your setup, your priorities, or your quirks to a stranger at the worst moment.
Built On Retention
Our average client stays with us for over a decade, not a sales cycle. That staying power tells you the service holds up on slow weeks, bad Mondays, and the years when everything else keeps changing.
Ownership, Not Excuses
When something breaks, nobody points at another vendor. We own your stack end to end, which means we own the fix, the follow-up, and the answer to why it happened and how we stop a repeat.
Proactive By Default
Every system we run gets patched, monitored, documented, and tuned whether or not you asked. That is why most of our clients notice the absence of issues before noticing the presence of anything we actually did.
FAQs About Our Managed IT Services
How quickly do you actually resolve most everyday help desk support tickets?
Most Corptek tickets close on the first call, and the median resolution time sits under twenty minutes because the technician who picks up already runs your environment. Tickets that need a hardware swap, a vendor escalation, or a scheduled change window take longer, but you get a clear ETA and a named owner instead of silence.
Can you co-manage IT with our existing internal technology team or staff?
Yes, and that is how a surprising number of our clients operate. Your internal person or team keeps the institutional knowledge and the relationships, while we handle after-hours coverage, specialist work, tool sprawl, and the nights and weekends. The division of labor gets documented up front so nothing sits in the gap between us.
What does switching managed it providers look like without causing business disruption?
A clean transition takes about thirty to sixty days depending on the size of the environment. The first two weeks are discovery, documentation, and credential handoff. The next two are parallel running while we absorb tickets and monitoring. By day sixty you are fully onboarded and your team has not had to change how they get help.
How do you keep it costs predictable as our company keeps growing?
Our engagements are priced by user and endpoint, not by ticket volume or hours, so a busier month does not produce a surprise invoice. Hardware projects, major migrations, and after-hours work outside the scope are scoped and approved separately, which keeps the monthly number steady as you add or lose seats.
Headquarters
733 U.S. 287 Frontage
Rd Suite 401
Mansfield, TX 76063
