Smarter Communication, Seamless Experience
Our unified communications platform combines cloud-based calling, video, messaging, screen sharing, and file backup into one reliable system. It’s designed to improve how teams connect, work, and collaborate in every setting.
With flat per-user pricing and more than 90 enterprise-grade features included, ETI helps simplify your technology, lower your costs, and enable consistent communication across your organization from any device or location.
Flexible Tools That Keep You Connected
Eliminate separate phone, video, and messaging tools
Support remote and in-office staff with one solution
Lower monthly costs with predictable per-user pricing
Manage calls, files, and meetings in one platform
Scale easily as your team or needs grow
Reduce downtime with built-in business continuity
Improve collaboration with integrated communication features
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TRACIE FOSTER, VP: PRODUCTION SERVICES
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New Jersey
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Blatteis & Schnur
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Deutsche Messe
How We Simplify Business Communication
We bring together voice, video, messaging, file sharing, and backup in one cloud-based platform. It’s secure, scalable, and easy to manage for teams in any industry or location.
Reliable Call Quality
We assess your connection before deployment and configure your system for optimal performance. Every call is delivered with crystal clarity and reliability, even in remote or hybrid settings.
Centralized Management
Our user-friendly admin portal makes it easy to manage users, devices, and features. You can make real-time updates and maintain full control without needing technical expertise.
Collaboration Built In
Integrated video meetings, messaging, and screen sharing make teamwork easy. Whether your staff works remotely or on-site, they can communicate clearly and stay connected.
Always-On Support
Our expert support team is available 24/7 to resolve any issues quickly. From setup to daily operations, we make sure your communications stay up and running without disruption or delay.
Why You Might Need Phone System Help
Outdated or fragmented phone systems can frustrate your staff, confuse your customers, and waste your time. Many businesses struggle with inconsistent call quality, limited features, and poor support from outdated providers.
Managing multiple communication tools across different platforms is inefficient and costly. Without integration, remote work becomes difficult, collaboration breaks down, and you lose control over the experience your customers and employees depend on.
Why You Should Choose ETI
ETI delivers a fully integrated phone solution backed by 30 years of experience, enterprise-grade reliability, and unmatched support. Our system is simple to manage and designed for growing, modern businesses like yours.
We include advanced features, video conferencing, and file sharing in one affordable platform. With ETI, you gain flexibility, reduce complexity, and keep your team connected with tools built to perform day in and day out.
Built for Seamless, Scalable Communication
Our platform helps businesses reduce complexity and increase reliability with integrated tools that support better conversations, smoother operations, and flexible communication from anywhere at any time.
Lower Communication Costs
Flat per-user pricing includes domestic calling, video meetings, disaster recovery, and onboarding. You receive enterprise-grade features and predictable billing while avoiding capital expenses, third-party tools, and surprise fees that strain your budget.
Proven Reliability
Our solution is backed by a 99.999% uptime SLA and 24/7 support. We prequalify every connection to ensure crystal-clear voice quality, consistent uptime, and dependable performance across offices, remote locations, and mobile users at all times.
Easy to Scale and Manage
Admins and users manage everything through one simple interface. Add users, update features, and maintain performance easily without special training, complex processes, or the need for dedicated IT staff every single day.
Built-In Collaboration Tools
Video conferencing, messaging, and file sharing are included. Your team can meet, share, and work from anywhere while eliminating extra tools, improving productivity, and staying aligned across every department, location, and shift schedule.
Uninterrupted Business Continuity
All endpoints ring with each call. Unanswered calls forward to a backup number of your choice, preventing lost communication, missed opportunities, and business disruptions during outages, transitions, or employee absences without fail.
FAQs About Our Unified Communications Solutions
What is the difference between UCaaS and VoIP?
VoIP handles voice calls over the internet. UCaaS includes voice plus messaging, video, file sharing, and collaboration tools in one platform that integrates communication across your business.
How do I know if UCaaS is right for my business?
If you manage remote teams, have multiple locations, or need to simplify communication tools, UCaaS provides a single platform that improves collaboration, reduces costs, and centralizes administration.
Can I keep my existing phone numbers?
Yes. Most UCaaS providers support number porting, which allows you to transfer existing numbers into the new system without disruption to your customers or internal workflows.
Will it work with mobile and remote employees?
Absolutely. UCaaS platforms are cloud-based and built for mobility. Employees can call, meet, message, and collaborate from anywhere using desktops, laptops, or smartphones with a consistent experience across devices.
How secure are UCaaS platforms?
UCaaS platforms include built-in security features such as encryption, access controls, data backups, and compliance support. Choosing a provider with SOC 2 Type II certification ensures enterprise-grade protection for your communications.
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