Florida IT Services

That Are Truly Exceptional.

Patient, expert-driven IT services that support businesses and schools with honesty, kindness, and clarity—backed by decades of real-world experience.

PATIENT, PROFESSIONAL, KNOWLEDGEABLE EXPERTS

Natasha Parker
President

Krista Stein
Director of Services & Support

Sybil Cain
Regional Vice President

Gregory Hodge
Virtual IT Director

Natalia Carrillo
Senior Solutions Consultant

Enrique Moses
General Manager, [Location]

Mac Gilmore
Client Services Manager

Dorothea Massey
Marketing Manager

Gregory Hodge
Virtual IT Director

Robyn Hogan
Engineer

Why Leading Businesses Trust Us with Their IT

People-First Support

We treat every user with patience, respect, and kindness during every interaction.

Decades of Experience

Our team brings real-world IT leadership and technical skill to every client need.

Education-Focused

We understand classroom tech needs and support charter schools with expert care.

Clear, Simple Service

We make IT easy to understand, saving your team time, stress, and unnecessary costs.

Stop Letting IT Problems Drain Your Team’s Time, Focus, Budget, And Patience

You Deserve Reliable IT Services That Actually Work

Shiva Heeralall

CEO, Affirmed Technologies

Struggling with slow responses, repeated issues, or confusing tech tools? Poor IT services frustrate your team, slow operations, and waste valuable time daily.

Why Keep Accepting IT That Makes Life Harder Instead Of Easier?

We know IT problems can distract your team and disrupt your day. That’s why Affirmed Technologies delivers calm, clear support with expert IT services tailored to your environment. We handle it all—from device issues and network drops to backups and classroom software—so you don’t have to.

We’re here to make your technology functional, secure, and affordable. Schedule a 30-minute call to see how easy IT services can be when you’ve got patient experts focused on your real needs.

Schedule an Appointment Today

What We Do

Network Monitoring

24/7 diagnostics catch issues early and help you prevent unexpected business downtime.

Backup Solutions

Local and cloud-based backups ensure your data stays protected, recoverable, and secure.

DeskTech Management

We keep every workstation updated, patched, secured, and performing at peak efficiency daily.

Cyber Security

Firewall and antivirus tools actively block threats and protect your systems from breaches.

Microsoft 365

We optimize Microsoft 365 so your team or school can communicate, share, and work efficiently.

Co Managed IT Services

We empower your internal IT staff with expert support, scalable tools, and dependable help.

Why Managed IT Services Matter: 10 Key Benefits for SMBs

A practical guide to smarter, more cost-effective IT for small businesses

Find out how Managed IT Services can transform your business operations, boost efficiency, and eliminate IT stress.

What You'll Learn:

  • Why proactive IT beats the break/fix model

  • How to cut downtime and control costs

  • The value of remote support and vendor management

  • How MSPs help your business grow with smarter tech

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

"Affirmed technologies has been a true blessing for us. Highly effective and extremely dedicated, responsive, reliable, and knowledgeable. Affirmed has spent the last several years serving as our intrepid technological 'whisperer' & professional developer, helping to ensure the efficacy of an organization like ours that relies heavily on a complex tech infrastructure that includes A range of windows, mac, ios and android devices. In short, we need our tech to work for our people (not the other way around), and affirmed works hard to ensure that it does."

John Gracey

RAFIQ KALAM ID-DIN, FOUNDER

Founder - Ember Charter Schools

A Trustworthy, Transparent Partner

"As our organization has grown over the last five years, affirmed technologies has met our growing needs by helping us develop and manage our numerous digital & technical software platforms, hardware equipment, onsite and offsite server management. Affirmed has given us a quick turn around on any technical issues that have arisen at our organization with a professional expertise that is highly appreciated. A key element for our students is be connected in the digital world and affirmed has provided us with the tools and resources for our day to day and future needs."

Kevin Truan

NILDA ARIAS, DIRECTOR OF OPERATIONS

Ember Charter Schools

One of the Best Companies Around

"When our school was looking for student devices that could be centrally managed, shiva at affirmed technologies suggested using chromebooks. He informed us of the benefits we would have moved forward and we decided to make the order through affirmed. They got us a great price for the devices and even included onsite training for our staff and administration! We purchased another set and plan to buy more in the future. Shiva's recommendation has made an enormous difference during this pandemic, we have been able to keep all of our students connected and engaged and having the ability to assist them remotely has been crucial."

John Gracey

RICHARD BAPPOO, IT ADMINISTRATOR

Bronx Community Charter School

Supporting Growth with Expert IT Solutions

"I cannot say enough positive things about working with shiva heeralall, owner of affirmed technologies. He is fantastic - he came to mott hall and really cleaned up our technology and managed all technology aspects with a very professional demeanor and exceptional work ethic. His tech knowledge was so very comprehensive we were able to quickly develop and plan and get working on some significant issues plaguing mott hall for several years prior. While we were transitioning from another it company, we had a major security breach with our gsuite platform. Shiva was not technically under contract yet but came in and managed the entire, very difficult process. Imagine losing all google access- documents and email- in remote instruction during covid! His customer service is fantastic - great follow up and follow through! He models a very comprehensive and supportive approach with his customer service and that trickles down to his it reps that also come to the school. He explains things to those of us that are technology challenged. He is an absolute pleasure to work with. The work that he did for mott hall in a short amount of time has been more than stellar! I highly, highly recommend shiva and affirmed technologies if your institution is looking for an it vendor/consultant."

John Gracey

Suzanne TRICE, DIRECTOR OF OPERATIONS

Mott Hall Charter School

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Frequently Asked Questions

What are IT security services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are managed IT service providers?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.

What are the benefits of cybersecurity services?

IT security services encompass measures and practices to protect your systems, networks, and data from potential threats. These services include but are not limited to network security, data encryption, access controls, vulnerability assessments, penetration testing, and incident response.